Translates diagnoses and procedures into accurate CPT and ICD-10 codes to keep claims clean and reimbursements on track.
General front-desk support for practices that need call handling and scheduling without the HIPAA-specific training tier.
Chases down denied claims and aging accounts so reimbursements don’t stall out permanently.
Tracks incoming and outgoing referrals so nothing falls through the cracks between providers.
Reviews RPM device data, flags concerns, and follows up with patients between visits.
Manages virtual visit scheduling, platform setup, and patient tech support for telehealth-based care.
Transcribes dictated notes and reports into accurate, compliant documentation.
Covers calls and scheduling outside business hours so patients aren’t met with a voicemail.
Focuses specifically on eligibility and benefits checks for practices with high-volume verification needs.
Owns the first-touch process for new patients, from inquiry response and demographic collection to insurance eligibility checks and pre-visit scheduling.
Tell us what’s slowing your practice down and we’ll match you with the right specialist, no guesswork required.
A Virtual Medical Assistant handles administrative work, scheduling, billing follow-ups, EHR updates, and patient coordination. A Medical Scribe does one specific thing very well: documenting patient encounters in real time or shortly after, so your chart notes stay accurate and current. If your bottleneck is admin work piling up, you want a VA. If it’s charting eating into your evenings specifically, you want a scribe.
For smaller practices, yes, a Virtual Medical Assistant or Healthcare Virtual Assistant can cover both. As volume grows, splitting these into a dedicated Medical Biller and a dedicated Virtual Medical Receptionist usually gets better results, since each role gets someone focused entirely on that function rather than switching between two different workflows all day.
Every role on this page follows the same pricing: $1,100 per month for part-time, $1,950 per month for full-time, all-in. No hourly surprises, no separate recruiting fees, and no different rate depending on which specialist you choose.
