Hire cost effective Shopify Virtual Assistants with great communication skills who are willing to work in your time zone
We’ll help you find the ideal candidate and provide support through the onboarding process
We review hundreds of candidates each week and only accept the top 2%
No hidden fees or long term contracts
I made a hire through Ataraxis a few months ago.
As it goes in any hiring process, when you meet the right person, you know immediately. I knew when I met the 5th candidate that she’d be the one.
3 weeks into her job she had a fundamental mastery of her own responsibilities. 2 weeks later, she assumed a whole new set of responsibilities on top of that. And now she’s a fully integrated part of my team.
10/10 will work with Ataraxis again.
We’ve had a really good experience working with Ataraxis. They make it easy to find talented healthcare virtual assistants, who have great attention to detail, at affordable rates. The team is very easy to work with and keeps in touch regularly, checking in to make sure everything is running smoothly and that we’re satisfied with our assistants. Overall, it’s been a smooth, professional experience from start to finish.
George has been a great help throughout this process, which was new to us. His team sourced some great candidates for us to choose from, and we are really happy with our hire. George has also conducted regular check-ins and follow-ups. He is happy to share his personal insights and experience around structuring the job description, onboarding, and getting the best out of this recruitment process. I would definitely recommend George and his business for VA solutions.
George and his team did a fantastic job placing a Talent Sourcer on my team. She’s smart, communicates well, works diligently, and is a self-starter. Bonus points, her background (10 years!) is in an industry directly adjacent to ours. As such, she was able to catch on extremely fast and onboarding her was a breeze. My only gripe is that I wish I had taken this on sooner. Thanks Ataraxis!
George reached out to me on LinkedIn, and while I rarely respond to cold outreach offering services, his approach felt thoughtful and genuine, so I decided to explore what his firm had to offer. We’ve been considering offshore talent for several years but hadn’t made the leap, as we hadn’t found the right offshore partner. Recently, we started working with Ataraxis, and it’s been a fantastic experience—they quickly sourced an exceptional contractor for our recruiting team and ran a smooth, efficient process from start to finish.
Highly Recommend!
I had the absolute pleasure of working with George, and I can confidently say that his expertise and guidance have been game-changing for my business. On our first conversation, George provided clear, actionable strategies tailored to my recruitment challenges. His deep industry knowledge, tested outreach methods, and data-driven approach set him apart.
If you’re a recruiter or business owner looking for expert-level guidance on client acquisition, outreach, and recruitment processes, I highly recommend working with George. His advice is practical, results-driven, and delivered with professionalism and genuine care for your success.
Thank you, George, for your time, insights, and the motivation to push forward with confidence!
I was pretty hesitant about hiring people offshore, but had a fantastic experience working with Ataraxis to hire a virtual recruiter for my business. They connected me with Anabel, who’s based in the Philippines and has been incredible—she’s extremely hard-working, quick to learn, and always brings a great attitude to her work. Now I’m thinking about how I can build a team around her.
The entire process with Ataraxis has been seamless, and they regularly check in to make sure I’m happy with the service they’ve provided. It’s clear they truly care about their clients’ success. I highly recommend Ataraxis to anyone looking to grow their team with quality talent!
But when you’re juggling product uploads, order tracking, inventory management, and marketing, your time for growth-focused work disappears. Hiring in-house is expensive. Doing it all yourself slows you down.
A Shopify Virtual Assistant helps you stay efficient, responsive, and growth-driven while keeping your store running like clockwork.
Hiring a shopify virtual assistant through Ataraxis gives you vetted e-commerce talent at a fraction of U.S. costs. These professionals integrate seamlessly into your workflow, managing listings, orders, inventory, and storefront updates so you can stay focused on scaling your brand and increasing sales.
Here’s how shopify virtual assistant companies like Upwork, Fiverr, OnlineJobs.PH, and Ataraxis compare on key hiring criteria.
MBA, with 8 years of experience in healthcare, finance, and HR
MBA, with 9 years of experience in marketing, accounting, and professional services
Master’s degree, with 8 years of experience in finance, software, and consulting
MBA, with 12 years of experience in manufacturing, real estate, and hospitality
A Shopify Virtual Assistant is an eCommerce-trained professional who supports your online store remotely. They take over the daily tasks that slow you down from product uploads to customer support, so you can focus on growth, sales strategy, and brand development.
Your Shopify VA becomes a reliable extension of your team, using Shopify tools, apps, and workflows to keep your store optimized, organized, and profitable. You can expect consistent, professional, full-time support tailored to how your business operates.
A Junior Shopify Virtual Assistant has 0–2 years of experience and handles foundational tasks that keep your store running smoothly. They handle basic product uploads, tag updates, order checks, simple customer responses, and general admin work. They’re familiar with Shopify’s dashboard and tools like Google Workspace, Canva, and basic inventory spreadsheets.
Ideal for brands that need dependable support with day-to-day tasks so owners and managers can focus on marketing and revenue.
A Mid-Level Shopify Virtual Assistant has 2–5 years of experience and works with minimal guidance. They manage bulk product updates, collections, simple app setups, customer email support, returns and exchanges, abandoned cart outreach, and light store optimization. They’re comfortable with Shopify themes, product SEO, and multi-channel order management.
Perfect for stores wanting consistent support across multiple operational areas without needing constant supervision.
A Senior Shopify Virtual Assistant has 5+ years of hands-on experience in eCommerce operations. They support higher-level tasks like managing store workflows, optimizing product pages, refining apps and automations, coordinating suppliers, preparing reports, and assisting with promotional campaigns. They may even help train junior team members.
Ideal for growing Shopify brands needing proactive, tech-savvy support to streamline operations and improve store performance.
Your ideal Shopify VA brings strong communication skills, sharp attention to detail, and a solid understanding of Shopify environments. They can update product listings, organize collections, manage apps, monitor orders, assist customers, prepare reports, and keep your store’s back end running efficiently.
Hiring the right Shopify Virtual Assistant frees up your time to focus on marketing, partnerships, product development, and scaling your store, not constant admin work. You get predictable operations, more time back, and a smoother customer experience.
Add new products, write descriptions, upload images, and assign tags.
Improve titles, SEO, meta descriptions, and on-page formatting.
Monitor stock levels and update quantities to prevent overselling.
Organize and update collections for seasonal sales or new drops.
Review new orders, update tracking numbers, and notify customers.
Respond to customer inquiries, resolve issues, and manage chat/email tickets.
Handle return requests, process replacements, and coordinate with suppliers.
Install apps, manage settings, troubleshoot, and update integrations.
Edit banners, homepage sections, featured collections, and promotional content.
Send recovery messages, discount codes, or follow-ups to boost conversions.
Prepare weekly or monthly sales, traffic, and performance reports.
Configure discount codes, bundles, upsells, and seasonal sale settings.
Reduce labor and operational costs while getting highly skilled Shopify support without adding full-time in-house staff.
Scale support during busy seasons, product launches, or holiday sales peaks without overwhelming your internal team.
Eliminate repetitive admin tasks so you can focus on scaling, marketing, product development, and revenue-driving initiatives.
Ataraxis does the heavy lifting by thoroughly screening and vetting virtual assistants before they’re matched with you. This means you won’t waste time sorting through unqualified candidates.
Ataraxis virtual assistants are fluent in English and skilled at communicating professionally, ensuring there’s no miscommunication in your day-to-day tasks.
Unlike many freelancers who may not align with your work hours, Ataraxis virtual assistants are willing (and happy) to work in your time zone, making collaboration seamless.
All Ataraxis VAs are college educated and have specialized experience in various fields, so you can trust them to hit the ground running.
Hiring through Ataraxis gives you access to ongoing support. If your team of virtual assistants needs adjustments, Ataraxis is there to help, unlike freelancer platforms where you’re on your own.
Freelancer platforms often attract short-term gig workers who juggle multiple client projects at the same time. Ataraxis virtual assistants are committed to building lasting partnerships with one employer, becoming a true extension of your team.
When you’re ready to hire a virtual assistant, the best location depends on the mix of cost, language skills, time-zone overlap, and talent depth your business needs. Here’s a quick tour of the best regions, each with clear advantages and a few trade-offs, to help you decide where to hire a virtual assistant who fits your workflow.
Pros:
It’s no surprise that many business owners choose to hire a Filipino virtual assistant. Candidates from this region have strong English proficiency, familiarity with western business culture, and experience working for U.S. clients. 24/7 support is also easy because night-shift work is common.
This region excels in customer service, lead generation, virtual assistance, data entry, bookkeeping, medical billing, and healthcare administrative support.
Cons:
Increasing demand for Filipino VAs is slowly pushing wages up and internet outages during typhoon season occasionally interrupt service.
*Ataraxis virtual assistants from this region have power and internet backups to minimize service interruption and are willing to work in your time zone.
Pros:
Near-shore time zones mean you can hire a virtual assistant who works the same hours as your U.S. team, reducing lag on urgent tasks. Businesses with a large Spanish-speaking customer base may also benefit from hiring bilingual virtual assistants.
This region excels in sales development, business development, digital marketing, customer success, and account management.
Cons:
Hourly rates are much higher and the talent pool is much smaller compared to the Philippines and other regions.
Pros:
Highly educated, English-first workforce with a neutral accent, which is a big plus for phone-based support, especially for U.K. and Australian companies. South Africa overlaps with U.S. mornings and U.K. afternoons, which is ideal for trans-Atlantic operations.
This region excels in virtual assistance, healthcare administrative support, sales development, business development, digital marketing, customer success, content moderation, and account management.
Cons:
Cost of talent sits between Latin America and the Philippines, trimming, but not eliminating, cost savings.
Pros:
Rapidly growing BPO sector that is less competitive compared to the Philippines and Latin America. Top candidates from this region have accents that are almost indistinguishable from U.S. based staff.
This region excels in virtual assistance, executive assistance, software engineering, accounting, data entry, social media management, and business development.
Cons:
Infrastructure and internet reliability still improving outside major hubs.
Pros:
Near-shore location for U.S companies delivers real-time collaboration for East-Coast teams and fluent English support. Very competitive operating costs versus onshore hires.
This region excels in customer service, BPO call centers, healthcare claims, technical support, and help desk support.
Cons:
Smaller population means fewer specialised VAs, so scaling a large team may be harder. Hourly rates trend closer to Latin American levels given limited supply.
Pros:
Countries in this region are well-known for high education levels and strong work ethic. Arguably, the deepest talent pools for technical roles and has an ideal time zone overlap for European companies.
This region excels in software engineering, quality assurance, DevOps, data analytics, and other technical roles.
Cons:
Costs are much higher than the Philippines, East Africa, and time zone differences may be a bigger obstacle for U.S. companies.
Hiring your first virtual assistant is perfectly doable on your own, but most business owners underestimate the hours it takes to sift through resumes, schedule calls, and run multiple interview rounds. Research shows that the DIY path typically drags on for weeks (or months), involves several interviews, and can still lead to mis-hires if you rush the vetting stage.
List everything you want your virtual assistant to own and create detailed instructions. Clarifying scope upfront helps with long term retention and minimizes confusion.
Having a set schedule helps create structure and consistency.
Write a descriptive JD with required experience, KPIs, schedule expectations, etc.
Post your job description to virtual assistant websites and craft a recruitment message you can use to reach out to candidates directly.
Expect to screen 40-100 candidates to find your ideal virtual assistant.
Give 2-3 finalist candidates a short take-home assignment to test their attention-to-detail, responsiveness, and work product.
A bad hire can cost up to 50% of first-year pay, so doing your due diligence is cheap insurance.
Draft an employment or contractor agreement, include an NDA, and grant tool access.
When you hire a virtual assistant through Ataraxis, you skip steps 2-7, saving you weeks of lost productivity.
We source top talent globally from regions including the Philippines, Latin America, South Africa, and East Africa, and beyond.
Our team screens over 200 applicants with a 5% acceptance rate. Every candidate goes through:
You’ll only meet the top 3–4 finalists we’ve personally vetted and approved.
For each role, we’ll shortlist 3–4 highly qualified finalists based on your requirements. You’ll have the opportunity to interview each candidate and decide who’s the best fit for your team.
We set up and maintain secure VPN access and use timekeeping and productivity monitoring tools to ensure accountability. All staff are trained in data security best practices to maintain compliance and confidentiality.
Ataraxis has been operating for just under two years, but our roots run deep. Our founder has led a successful recruitment business for nine years, employing global talent within that company as well. (We eat our own cooking.)
Yes. Once hired, your chosen candidate will work exclusively for you on a full-time basis. They’ll act as a dedicated member of your team, fully aligned with your goals and workflow.
We take care of all the back-end work including compliance, paperwork, and payroll. You’ll simply receive a monthly Stripe invoice for each person you hire, making the process seamless and hassle-free.
No. Our agreements are month-to-month, giving you complete flexibility. There are no deposits or lock-in contracts.
Hiring a Shopify virtual assistant saves money compared to having full-time office staff. This lets you and your team focus more on growing your business and doing what you do best.
Great Shopify virtual assistants often come from countries and regions like the Philippines, South Africa, Latin America, East Africa, and Eastern Europe. These countries are known for their skilled workers who speak fluent English and have strong work ethics.
Yes! At Ataraxis, your Shopify virtual assistant will match your local time zone, making teamwork easy and smooth.
US-based Shopify virtual assistants usually cost $25 to $50 per hour. Ataraxis offers MBA-level, full-time Shopify virtual assistants starting at just $11 per hour. This means you get great help for up to 70% less.
We keep your information safe by using secure VPN connections, regular monitoring, and privacy agreements signed by every virtual assistant.
Payments are easy and secure with Stripe. We also promise 100% satisfaction – if you’re not happy, we’ll fix it right away.
Ataraxis only offers full-time Shopify virtual assistants because they provide more consistent help, become part of your team, and show greater commitment.
Ataraxis uses software to monitor your assistant’s activities, ensuring they are always working efficiently and staying productive.
It’s best to set up clear communication methods right from the start. You can use popular tools like Slack, WhatsApp, Zoom, or email, based on what works best for you.
Your satisfaction is our #1 priority. If you’re not happy, we’ll quickly address the issue and find you a better match, or issue a prorated refund if needed.
Great communication skills, attention to detail, strong work ethics, time zone alignment, work from home readiness, and problem solving skills. We carefully choose assistants based on their skills, experience, availability, and special abilities to make sure they match your business needs.
Yes! Many businesses find Shopify virtual assistants deliver even better quality work, especially for specialized tasks.
Paying very low rates, like $2-3 per hour, usually means getting less skilled workers and lower quality work. Ataraxis offers affordable assistants who are highly skilled.
It usually takes 1-2 weeks to get your Shopify virtual assistant fully onboarded and familiar with your business, ensuring you work well together from the very beginning.
Shopify Admin, Shopify Markets, Flow, Apps like Klaviyo, Gorgias, Recharge, Judge.me, ShipStation, Google Merchant Center, and Meta/Google catalog feeds.
Yes at the coordinator level. They build lists, segment audiences, set up flows and campaigns in Klaviyo or Mailchimp, schedule posts, monitor results, and prepare reports. Strategy and final approvals stay with you.
Yes. They handle email, chat, and social DMs in tools like Gorgias or Zendesk using your brand voice, and they escalate edge cases with clear notes.
They reconcile counts, create purchase orders, track inbound shipments, update stock levels, and coordinate with your warehouse or 3PL to keep listings accurate.
They can make safe, basic edits like sections, blocks, menus, metafields, and theme settings. Complex Liquid or custom features are handed to a developer.
They research keywords, optimize titles, metas, alt text, internal links, fix broken links, submit sitemaps, and maintain structured data via approved apps. No provider can guarantee rankings.
They can connect catalogs, set up Smart Shopping or Advantage+ catalogs, monitor budgets, pull reports, and suggest adjustments. Final strategy and spend decisions remain with you.
Staff or collaborator access only, least-privilege permissions, two-factor authentication, encrypted connections, and NDAs for every assistant.
Yes. They manage Shopify Markets, currencies, duties, localized content via your apps, and coordinate support hours for target regions.
They tighten policies and product pages, ensure on-time shipping and clear tracking, prepare evidence for disputes, and analyze reasons for returns. Results can vary and cannot be guaranteed.
If your Shopify business is growing and you’re spending more hours on admin than on sales, it’s time to hire a Shopify Virtual Assistant through Ataraxis. You’ll streamline operations, improve customer satisfaction, and focus on scaling your store.
Start Hiring a Shopify Virtual Assistant Today
