Running an eCommerce business means more than just listing products and processing orders. Between customer inquiries, inventory updates, marketing campaigns, returns, and analytics, your to-do list never stops growing.
That’s where Ataraxis comes in.
We help eCommerce brands, store owners, and online sellers hire eCommerce Virtual Assistants who are trained, reliable, and experienced in supporting online retail operations.
We’ll match you with skilled professionals who understand eCommerce platforms, workflows, and customer expectations, allowing you to focus on sales and growth instead of getting buried in admin.
George reached out to me on LinkedIn, and while I rarely respond to cold outreach offering services, his approach felt thoughtful and genuine, so I decided to explore what his firm had to offer. We’ve been considering offshore talent for several years but hadn’t made the leap, as we hadn’t found the right offshore partner. Recently, we started working with Ataraxis, and it’s been a fantastic experience—they quickly sourced an exceptional contractor for our recruiting team and ran a smooth, efficient process from start to finish.
I was pretty hesitant about hiring people offshore, but had a fantastic experience working with Ataraxis to hire a virtual recruiter for my business. They connected me with Anabel, who’s based in the Philippines and has been incredible—she’s extremely hard-working, quick to learn, and always brings a great attitude to her work. Now I’m thinking about how I can build a team around her.
The entire process with Ataraxis has been seamless, and they regularly check in to make sure I’m happy with the service they’ve provided. It’s clear they truly care about their clients’ success. I highly recommend Ataraxis to anyone looking to grow their team with quality talent!
Highly Recommend!
I had the absolute pleasure of working with George, and I can confidently say that his expertise and guidance have been game-changing for my business. On our first conversation, George provided clear, actionable strategies tailored to my recruitment challenges. His deep industry knowledge, tested outreach methods, and data-driven approach set him apart.
If you’re a recruiter or business owner looking for expert-level guidance on client acquisition, outreach, and recruitment processes, I highly recommend working with George. His advice is practical, results-driven, and delivered with professionalism and genuine care for your success.
Thank you, George, for your time, insights, and the motivation to push forward with confidence!
I made a hire through Ataraxis a few months ago.
As it goes in any hiring process, when you meet the right person, you know immediately. I knew when I met the 5th candidate that she’d be the one.
3 weeks into her job she had a fundamental mastery of her own responsibilities. 2 weeks later, she assumed a whole new set of responsibilities on top of that. And now she’s a fully integrated part of my team.
10/10 will work with Ataraxis again.
George and his team did a fantastic job placing a Talent Sourcer on my team. She’s smart, communicates well, works diligently, and is a self-starter. Bonus points, her background (10 years!) is in an industry directly adjacent to ours. As such, she was able to catch on extremely fast and onboarding her was a breeze. My only gripe is that I wish I had taken this on sooner. Thanks Ataraxis!
George has been a great help throughout this process, which was new to us. His team sourced some great candidates for us to choose from, and we are really happy with our hire. George has also conducted regular check-ins and follow-ups. He is happy to share his personal insights and experience around structuring the job description, onboarding, and getting the best out of this recruitment process. I would definitely recommend George and his business for VA solutions.
But between updating product listings, managing orders, tracking shipments, answering support tickets, and running promotions, your day gets eaten up by repetitive tasks.
Hiring in-house is expensive, and doing everything yourself slows you down.
A Virtual Assistant for eCommerce keeps your operations running smoothly while helping you scale faster and serve customers better.
Create and optimize listings with accurate descriptions and images.
Manage orders from purchase to delivery, including tracking updates.
Monitor stock levels and coordinate with suppliers.
Respond to inquiries and resolve support tickets promptly.
Handle return requests and process replacements or refunds.
Update product prices and manage sales or discounts.
Refresh banners, product images, and descriptions.
Set up and manage basic promotional ads.
Track performance and prepare simple sales reports.
Manage listings, process orders, respond to inquiries, and keep your store running smoothly.
Plan, run, and optimize campaigns to drive store traffic and boost conversions.
Assist with Amazon listings, inventory, ads, and customer service to keep your storefront competitive and compliant.
Manage paid ads across Google, Amazon, and social platforms to maximize ROI.
Enhance your store’s user experience to improve conversion rates and customer retention.
Handle store admin, scheduling, and operational tasks so you can focus on strategy.
Virtual Administrative Assistant with MBA and 8 years of experience in healthcare, finance, and HR
Virtual Executive Assistant with MBA and 9 years of experience in marketing, accounting, and professional services
Virtual Assistant with Master’s degree and 8 years of experience in finance, software, and consulting
Virtual Secretary with MBA and 12 years of experience in manufacturing, real estate, and hospitality
We only place VAs with proven online retail and platform knowledge.
No hidden fees. One predictable monthly rate covers everything.
Many of our VAs work U.S. hours for real-time communication and support.
All VAs use accountability software, secure workflows, and sign confidentiality agreements.
VAs trained in Shopify, Amazon Seller Central, WooCommerce, eBay, Etsy, Walmart Seller, and more.
If your eCommerce business is growing and you’re spending more time managing operations than selling, it’s time to hire a Virtual Assistant for eCommerce through Ataraxis. You’ll streamline your store management, improve customer satisfaction, and focus on scaling your brand.
Start Hiring a Virtual Assistant Today
A full-time offshore team member who connects to your storefronts, marketplaces, helpdesk, and ad platforms to run daily operations: listings, orders, customer messages, inventory updates, ads, and reports.
Shopify, WooCommerce, BigCommerce, Amazon Seller Central, Walmart, eBay, Etsy; tools like Gorgias, Zendesk, Klaviyo, Mailchimp, Google Merchant Center, ShipStation, Helium 10, and Jungle Scout.
Yes at the coordinator level. They can set up campaigns, monitor budgets, pull reports, and suggest tweaks in Amazon Ads, Google Ads, and Meta. Final strategy stays with you or your marketer.
They prep listings and bundles, tighten stock accuracy, extend support hours, and clear ticket backlogs. If you need more capacity, you can add another dedicated full-time eCommerce VA in a few days.
Yes. They answer messages, resolve simple issues, and escalate edge cases using your brand email, chat, and phone numbers so it feels in-house.
They monitor Account Health, track ODR and late shipment rate, fix listing errors, and open support cases. They follow policies carefully, but no provider can guarantee against suspensions.
Yes. They reconcile counts, create POs, coordinate inbound, update stock levels, and flag low or aging inventory.
They can research suppliers, request quotes, track samples, and draft POs. You make final decisions and handle payments.
Yes. They maintain localized listings, handle basic translations via your apps, coordinate VAT fields where needed, and align support hours with local customers.
Each eCommerce virtual assistant signs an NDA, uses encrypted connections, role-based logins, and two-factor authentication. Access is limited to what the role requires.
Hiring an eCommerce virtual assistant saves money compared to having full-time office staff. This lets you and your team focus more on growing your business and doing what you do best.
Great eCommerce virtual assistants often come from countries and regions like the Philippines, South Africa, Latin America, East Africa, and Eastern Europe. These countries are known for their skilled workers who speak fluent English and have strong work ethics.
Yes! At Ataraxis, your eCommerce virtual assistant will match your local time zone, making teamwork easy and smooth.
US-based eCommerce virtual assistants usually cost $25 to $50 per hour. Ataraxis offers MBA-level, full-time eCommerce virtual assistants starting at just $11 per hour. This means you get great help for up to 70% less.
We keep your information safe by using secure VPN connections, regular monitoring, and privacy agreements signed by every virtual assistant.
Payments are easy and secure with Stripe. We also promise 100% satisfaction – if you’re not happy, we’ll fix it right away.
Ataraxis only offers full-time eCommerce virtual assistants because they provide more consistent help, become part of your team, and show greater commitment.
Ataraxis uses software to monitor your assistant’s activities, ensuring they are always working efficiently and staying productive.
It’s best to set up clear communication methods right from the start. You can use popular tools like Slack, WhatsApp, Zoom, or email, based on what works best for you.
Your satisfaction is our #1 priority. If you’re not happy, we’ll quickly address the issue and find you a better match, or issue a prorated refund if needed.
Great communication skills, attention to detail, strong work ethics, time zone alignment, work from home readiness, and problem solving skills. We carefully choose assistants based on their skills, experience, availability, and special abilities to make sure they match your business needs.
Yes! Many businesses find eCommerce virtual assistants deliver even better quality work, especially for specialized tasks.
Paying very low rates, like $2-3 per hour, usually means getting less skilled workers and lower quality work. Ataraxis offers affordable assistants who are highly skilled.
It usually takes 1-2 weeks to get your eCommerce virtual assistant fully onboarded and familiar with your business, ensuring you work well together from the very beginning.
