Our team has a high bar and a proven process that we use to find the best virtual assistants for healthcare providers:
Read more about our vetting process: Why Most Global Hiring Fails, And How the Ataraxis Vetting Process Fixes It
George was professional, responsive and a pleasure to work with throughout the hiring process. He took the time to understand my needs and connected me with an excellent candidate. I truly appreciate his support and would highly recommend his recruiting services.
As a psychiatric mental health nurse practitioner running a solo telehealth and in-person practice, I needed a virtual medical assistant who could manage patient scheduling, EHR workflows, and front-office coordination with minimal oversight.
My VA through Ataraxis has been exactly that. She handles new patient intake, manages our scheduling and messaging, and keeps everything running while I focus on patient care. What surprised me most is how she’s become a real thought partner. I’ll ask her to review a conversation or an email and she gives me a straight, honest read. That kind of judgment is hard to find. She’s now taking on more responsibilities as we expand our services, and she told me she’s in it for the long haul.
I only wish I had done this sooner. If you’re a mental health provider considering a HIPAA-compliant virtual assistant, don’t wait.
We’ve had an excellent experience working with Ataraxis and are so impressed. Their virtual assistants are professional, reliable, and highly skilled. The onboarding process was smooth, communication is consistent, and they truly understand how to match the right assistant to the right business needs.
They’ve helped us streamline operations and stay organized without the overhead of hiring in-house. I highly recommend them to any business looking for dependable virtual support.
I made a hire through Ataraxis a few months ago.
As it goes in any hiring process, when you meet the right person, you know immediately. I knew when I met the 5th candidate that she’d be the one.
3 weeks into her job she had a fundamental mastery of her own responsibilities. 2 weeks later, she assumed a whole new set of responsibilities on top of that. And now she’s a fully integrated part of my team.
10/10 will work with Ataraxis again.
We’ve had a really good experience working with Ataraxis. They make it easy to find talented healthcare virtual assistants, who have great attention to detail, at affordable rates. The team is very easy to work with and keeps in touch regularly, checking in to make sure everything is running smoothly and that we’re satisfied with our assistants. Overall, it’s been a smooth, professional experience from start to finish.
George has been a great help throughout this process, which was new to us. His team sourced some great candidates for us to choose from, and we are really happy with our hire. George has also conducted regular check-ins and follow-ups. He is happy to share his personal insights and experience around structuring the job description, onboarding, and getting the best out of this recruitment process. I would definitely recommend George and his business for VA solutions.
George and his team did a fantastic job placing a Talent Sourcer on my team. She’s smart, communicates well, works diligently, and is a self-starter. Bonus points, her background (10 years!) is in an industry directly adjacent to ours. As such, she was able to catch on extremely fast and onboarding her was a breeze. My only gripe is that I wish I had taken this on sooner. Thanks Ataraxis!
George reached out to me on LinkedIn, and while I rarely respond to cold outreach offering services, his approach felt thoughtful and genuine, so I decided to explore what his firm had to offer. We’ve been considering offshore talent for several years but hadn’t made the leap, as we hadn’t found the right offshore partner. Recently, we started working with Ataraxis, and it’s been a fantastic experience—they quickly sourced an exceptional contractor for our recruiting team and ran a smooth, efficient process from start to finish.
Highly Recommend!
I had the absolute pleasure of working with George, and I can confidently say that his expertise and guidance have been game-changing for my business. On our first conversation, George provided clear, actionable strategies tailored to my recruitment challenges. His deep industry knowledge, tested outreach methods, and data-driven approach set him apart.
If you’re a recruiter or business owner looking for expert-level guidance on client acquisition, outreach, and recruitment processes, I highly recommend working with George. His advice is practical, results-driven, and delivered with professionalism and genuine care for your success.
Thank you, George, for your time, insights, and the motivation to push forward with confidence!
I was pretty hesitant about hiring people offshore, but had a fantastic experience working with Ataraxis to hire a virtual recruiter for my business. They connected me with Anabel, who’s based in the Philippines and has been incredible—she’s extremely hard-working, quick to learn, and always brings a great attitude to her work. Now I’m thinking about how I can build a team around her.
The entire process with Ataraxis has been seamless, and they regularly check in to make sure I’m happy with the service they’ve provided. It’s clear they truly care about their clients’ success. I highly recommend Ataraxis to anyone looking to grow their team with quality talent!
But when your staff is buried in claims tracking, charting, and billing follow-up, documentation slips, reimbursements slow down, and patient care takes the hit.
Even a strong in-house team has a ceiling. In-house staff costs keep climbing, and burnout is real. An eClinicalWorks Virtual Assistant takes on the documentation, billing, and patient coordination workload inside eCW, so your clinical staff can get back to what matters most: quality care.
No long-term contracts.
Hiring an eClinicalWorks Virtual Assistant through Ataraxis delivers reliable, HIPAA-aware documentation, billing, and scheduling support at a fraction of U.S. salaries, keeping your practice’s eCW workflows accurate without the overhead of another in-house hire.
Offshore staffing through Ataraxis costs a fraction of what a comparable U.S. hire runs once you factor in salary, benefits, payroll tax, and recruiting overhead. There are no upfront fees, no lock-in contracts, and no billing surprises. The numbers below show exactly what you pay and what you save.
174 hrs · $11/hr all-in
87 hrs · $12/hr all-in
vs. $60–97k for a U.S. hire
2–3 vetted candidates
Marketplaces give you access to freelancers. You screen, manage and replace them yourself. Ataraxis screens, employs and replaces. Here is what that difference costs and what it buys.
| Upwork | Fiverr | OnlineJobs.ph | Ataraxis Management | |
|---|---|---|---|---|
| Talent | Broad pool, mixed levels | Gig based, mixed levels | Philippines only | Experienced global pool, screened against the role. Works only for you |
| Vetting | None, you do it | Minimal | None, you do it | Take home assignment, reference and background checks. Acceptance rate under 5% |
| Hiring speed | Self serve. You post and screen | Instant gigs | Self serve. You post and screen | Most roles filled in 2 weeks or less. Run for you |
| Ongoing support | None | None | Self managed | Onboarding and management support. Dedicated contact |
| How you pay | Percentage platform fees | Up front plus add ons | Flat subscription. You pay the hire separately | Fixed monthly, all in. From $1,950 full time, $1,100 part time |
| Who employs the person | Independent contractor | Independent contractor | You do, directly | Employer of record. No partners |
| Strengths | Large global pool, escrow protection | Fast to start, low cost, pricing up front | Direct hire, lowest headline cost | Dedicated full time staff. Performance monitoring. Replace or cancel on one week notice. Unused hours refunded |
| Trade offs | Platform fees. Screening is your job. No replacement cover. Freelancers work for several clients | Quality varies. Suited to tasks, not a role. No replacement cover. Freelancers work for several clients | No escrow. Vetting and payroll are your job. Philippines only | Costs more than doing it yourself |
Marketplace details from each platform's own terms and pricing pages. They describe the platforms, not any individual freelancer. Ataraxis figures are its published terms. Rates start at $1,950 full time and $1,100 part time and rise with the role. Reviewed September 2026.
All four place remote healthcare staff with US practices. They differ on vetting, who employs the person, how the work is supervised, and where the talent sits.
| Hello Rache | My Mountain Mover | MEDVA | Ataraxis Management | |
|---|---|---|---|---|
| Talent | Entry to mid level medical VAs | College educated, trained healthcare VAs | Trained medical assistants and nurses | Education and work history verified. Pool includes MBA holders, CPAs, nurses and medical doctors |
| Compliance | HIPAA compliant, BAA available | HIPAA compliant, strict training | HIPAA compliant | HIPAA compliant infrastructure. Signs BAAs. All work over secure VPNs |
| How candidates are selected | Pre trained pool, less customisation | Standardised matching process | Pre trained talent pool | Take home assignment, reference and background checks. Acceptance rate under 5%. You meet two to three candidates |
| Supervision | Self managed by the client | Oversight and performance monitoring provided | Client managed | Accountability software and a dedicated contact. One full time role per assistant |
| Onboarding | Basic onboarding support | Structured onboarding and upskilling | Basic onboarding and EMR familiarisation | Built around your practice and your systems |
| How you pay | Hourly rate | Flat monthly rate | Flat monthly rate | Fixed monthly. From $1,950 full time, $1,100 part time. Unused hours refunded |
| Who employs the assistant | Agency model | Agency model | Agency model | Employer of record. No partners |
| Notice to replace or end | Varies by contract | Varies by contract | Varies by contract | One week to replace or end a placement. 30 days to end the agreement |
| Where talent is based | Philippines | Philippines | Philippines | Philippines, Latin America and South Africa |
Competitor details from each company's own website. Ataraxis figures are its published terms. Rates start at $1,950 full time and $1,100 part time and rise with the role. Reviewed September 2026.
Bringing on a remote team member in a healthcare setting is not the same as hiring a virtual assistant for a retail business. The moment someone accesses a patient’s PHI (protected health information), whether that’s pulling up a chart in eClinicalWorks, confirming an appointment, or routing a billing message to a provider, HIPAA applies. Full stop.
At Ataraxis, every eClinicalWorks Virtual Assistant signs a Business Associate Agreement (BAA) before day one. They’re trained on HIPAA requirements and PHI handling best practices, work through secure, encrypted connections, and follow access protocols that limit PHI exposure to only what’s needed for the task at hand. Your practice remains the covered entity. We make sure your virtual staff holds up their end of the obligation.
This is not a checkbox exercise. It’s how we protect your patients, your license, and your practice.
Registered Nurse, Healthcare VA & Medical Scribe | Philippines
$11/hr for full-time ($1,950/month), $12/hr for part-time ($1,100/month) | US hours | Available now
Maria is a Philippines-based Registered Nurse and Healthcare Virtual Assistant with roughly a decade of clinical and administrative healthcare experience and fluent, native-level professional English, further sharpened by a year spent teaching English. She holds a Bachelor of Science in Nursing from a well-regarded Philippine university, passed the Philippine Nursing Licensure Examination, and completed a post-graduate nursing training program. She is HIPAA certified.
Most recently she spent 1.5 years supporting a US-based primary care practice as a combined Administrative Assistant and Medical Scribe, managing patient phone support, appointment scheduling, chart preparation, and real-time encounter documentation across house-call and telehealth visits, while processing medication refills, prior authorizations, referrals, and lab and imaging orders. Her earlier clinical background spans dialysis, med-surg, and newborn care.
EMR/software: eClinicalWorks, CoverMyMeds, Doximity, GoTo, Phlebio, SOL
Reference (10/10 re-hire): Her former Admin/Scribe Supervisor, who personally trained her, confirmed her assessment and described her as trustworthy, dependable, and able to manage both admin and scribing duties with minimal supervision.
Best fit for: Primary care practices, telehealth platforms, and medical teams needing a clinically literate, HIPAA-certified VA and medical scribe.
Medical Virtual Assistant & Behavioral Health Biller | Philippines
$11/hr for full-time, $12/hr for part-time | US hours | Available now
Sheila is a Philippines-based Medical Virtual Assistant with nearly a decade of US healthcare experience, HIPAA certification, and fluent professional English developed through direct training by American clients at Aetna. She holds a BS in Biology and completed advanced coursework in Medicine and Allied Fields.
She spent six years supporting a US healthcare insurance account, progressing from Healthcare Specialist to Subject Matter Expert to Team Lead managing 17-20 agents, handling medical and behavioral health claims, insurance verification, prior authorizations, CPT/ICD-10 coding, and HIPAA compliance.
Most recently she spent three years at a US mental health telemedicine company, as a Behavioral Health Biller and Patient Coordinator managing claims, pre-certifications, EHR records, and provider scheduling.
EHR/software: SimplePractice, TheraNest, Athenahealth, AdvancedMD, NaviNet, CoverMyMeds, Zendesk, RingCentral, Google Workspace.
References (10/10 and 9/10 re-hire): Two former managers described her as consistently exceeding performance targets and one of the strongest assets on the team.
Best fit for: Mental health practices, behavioral health telehealth platforms, and medical billing teams needing HIPAA-certified, US-trained expertise in insurance verification, claims, and patient coordination.
Healthcare Operations Manager & Medical Billing Virtual Assistant | Philippines
$13/hr for full-time, $14/hr for part-time | US hours | Available now
Abby is a Philippines-based Healthcare Operations professional with 10 years of US healthcare experience, a Bachelor of Mass Communication, and fluent professional English developed through a decade of onshore client-facing work with US healthcare providers. She holds a HIPAA Certification and Lean Six Sigma certifications.
Her entire career has been US healthcare-focused. She spent 6 years at healthcare services firm, progressing from Associate to Assistant Manager to Operations Manager — ultimately directing dozens of associates and several assistant managers across end-to-end healthcare operations including EMR/EHR management, eligibility verification, benefits, pre-certification, claims, and appeals. She has deep working knowledge of Medicare, Medicaid, commercial insurance, and ICD-10, CPT, and HCPCS coding. Before that she spent 4 years at a consulting company on a US healthcare account, finishing as In-Team Coach.
Tools: EMR/EHR systems, performance dashboards (AHT, SLA, CSAT, QA), WFM forecasting, Microsoft Office, Google Suite
Reference (10/10 re-hire): A former direct report (now an Assistant Manager herself) credited Abby as a key reason for her own promotion, describing her as one of the best assets she has ever worked with.
Best fit for: US healthcare practices, insurance teams, and health-tech companies needing a HIPAA-certified, operations-experienced VA for medical billing, claims management, pre-certification, or healthcare team coordination.
Healthcare VA & Patient Care Coordinator | Psychiatry & Integrative Medicine | Philippines
$12/hr for full-time ($2,100/month), $13/hr for part-time ($1,200/month) | US hours | Available now
Alexies is a Philippines-based Healthcare Virtual Assistant with 5+ years supporting US-based psychiatry, integrative medicine, and home health organizations, and fluent professional English across phone, chat, and email. She completed STEM studies and is currently pursuing a Bachelor of Science in Information Technology, giving her a systems-minded edge with EHRs and workflow tools.
Most recently she supported a Texas-based integrative psychiatry and wellness practice, progressing from Medical Virtual Assistant to Business Operations Manager, where she coordinated provider onboarding, multi-state licensing and credentialing across six states, patient scheduling, insurance eligibility verification via Availity, and prior authorization documentation for specialty treatments like Spravato/esketamine, all in Charm EHR. Earlier she coordinated caregiver scheduling, EVV visit verification, and payroll for a US private-duty senior home care agency, and served as a healthcare-billing subject matter expert and trainer in a high-volume contact center.
EHR/software: Charm EHR, Availity, WellSky, Viventium, RingRx, Airtable, Dialpad, GoTo, Google Workspace
Reference: The clinic owner and lead clinician, a psychiatric nurse practitioner, said she’d absolutely work with Alexies again and recommend her without hesitation.
Best fit for: Behavioral health and psychiatry practices, integrative medicine clinics, telehealth platforms, and home health agencies needing a HIPAA-conscious VA for scheduling, credentialing, insurance verification, and operations support.
An eClinicalWorks Virtual Assistant is a remote administrative professional trained to work directly inside your eCW environment, handling documentation, billing, scheduling, and patient communication. They manage EHR/PM workflows, eClinicalMessenger, referrals, claims, and reporting, working within your existing SOPs so there’s minimal disruption to your practice’s operations.
Ideal Candidate Qualities
A Junior eClinicalWorks Virtual Assistant typically has 0–2 years of experience and handles essential administrative duties such as new-patient registration, appointment scheduling, and basic chart updates inside eCW. They are familiar with core eCW navigation, medical terminology, and HIPAA compliance requirements.
A good fit for solo practitioners or small practices that need reliable support for scheduling, data entry, and routine patient communication. Works best with defined SOPs and regular check-ins from a supervising clinician or practice manager.
With 2–5 years of experience, a Mid-Level eClinicalWorks Virtual Assistant manages a broader range of responsibilities, including insurance verification, claims submission, prior authorization support, and referral coordination inside eCW. They are skilled in eCW’s billing modules, managing confidential data, and resolving routine payer and patient issues with minimal oversight.
Well-suited for multi-provider practices or clinics with moderate claim volume that need someone who can work independently, manage billing workflows, and handle documentation with minimal hand-holding.
A Senior eClinicalWorks Virtual Assistant brings 5+ years of experience and excels in overseeing complex billing cycles, denial management, and eCW reporting (eBO) pulls. They are experts in workflow optimization, payer follow-up, and advanced use of eCW’s claims and document management tools. Senior professionals in this role often train junior staff, refine SOPs, and act as the first point of contact for escalated billing or scheduling issues.
A strong fit for larger practices, group clinics, or healthcare organizations looking for someone to own eCW administrative operations end-to-end, including supervising junior staff, managing A/R, and optimizing claims workflows across multiple providers or locations.
Many of our virtual assistants have graduate degrees, so you’ll have access to high-level expertise, without the price tag.
Switching platforms is not the solution. Your virtual assistant integrates directly into the EHR you already use. Our candidates are screened for familiarity with the major systems used across mental health, telehealth, and general medical practices. Below are the platforms we actively recruit for. If you are running something not listed here, let us know and we will screen specifically for that experience.
Documentation, scheduling, and billing workflows.
Integrated clinical documentation, patient engagement, and revenue cycle support.
Behavioral health scheduling, charting, and billing.
Behavioral health EHR workflows, e-prescribing, and billing.
Insurance paneling, credentialing support, and session admin.
Administrative support for practices operating.
Clinical workflows, population health tools, and billing.
Managed billing, scheduling, and documentation.
Not seeing your platform? We screen candidates for any EHR your practice runs. Contact us to request a platform-specific search, or browse our full list of supported EHR systems to see the complete range of platforms we recruit for.
Your eClinicalWorks Virtual Assistant should have a solid grasp of eCW workflows and understand how their role connects to provider productivity and clean claims. They’ll manage new-patient registration, scheduling, insurance verification, claims submission and denial follow-up, chart and referral updates, and prior authorization documentation, all using secure, HIPAA-compliant communication tools within your eCW environment.
When this role is staffed well, the impact is measurable. Claims go out cleaner and faster, documentation backlogs clear, denial turnaround improves, and provider time is protected. It also reduces the administrative burden on your clinical staff, which matters for burnout prevention.
Enter demographics, insurance details, and medical history into eCW.
Book, confirm, and reschedule patient visits efficiently.
Confirm eligibility, benefits, and visit limits before each appointment.
Submit claims, track denials, post payments, and manage follow-ups.
Maintain accurate records, attach lab results, and ensure documentation is up to date.
Request, receive, and upload external reports for continuity of care.
Send reminders, follow-ups, and instructions through patient messaging tools.
Handle documentation and payer submissions to prevent delays in care.
Generate daily and monthly reports for billing, scheduling, and patient volume.
Track rejected claims, correct errors, and resubmit appeals to recover revenue faster.
Send billing statements, process payments, and follow up on outstanding balances within eCW.
Coordinate provider availability, block off time, and manage multi-provider scheduling conflicts in eCW.
Keep charts, claims, and records up to date in eCW without letting backlogs pile up after hours.
Get experienced eClinicalWorks support without the expense of hiring in-office billing or admin staff.
Reduce claim errors and denials so reimbursements move faster and revenue stays on track.
Ataraxis does the heavy lifting by thoroughly screening and vetting virtual assistants before they’re matched with you. This means you won’t waste time sorting through unqualified candidates.
Ataraxis virtual assistants are fluent in English and skilled at communicating professionally, ensuring there’s no miscommunication in your day-to-day tasks.
Unlike many freelancers who may not align with your work hours, Ataraxis virtual assistants are willing (and happy) to work in your time zone, making collaboration seamless.
All Ataraxis VAs are college educated and have specialized experience in various fields, so you can trust them to hit the ground running.
Hiring through Ataraxis gives you access to ongoing support. If your team of virtual assistants needs adjustments, Ataraxis is there to help, unlike freelancer platforms where you’re on your own.
Freelancer platforms often attract short-term gig workers who juggle multiple client projects at the same time. Ataraxis virtual assistants are committed to building lasting partnerships with one employer, becoming a true extension of your team.
When you’re ready to hire a virtual assistant, the best location depends on the mix of cost, language skills, time-zone overlap, and talent depth your business needs. Here’s a quick tour of the best regions, each with clear advantages and a few trade-offs, to help you decide where to hire a virtual assistant who fits your workflow.
We created the Global Outsourcing Talent Index, a data-backed audit of all 193 UN-recognized countries scored across five variables: labor cost, English proficiency, talent availability, digital infrastructure, and political stability.
The results were eye opening and are frequently cited by major news sites and industry blogs all over the world.
Pros:
It’s no surprise that many healthcare providers choose to hire a Filipino virtual assistant. Candidates from this region have strong English proficiency, familiarity with western business culture, and experience working for U.S. clients. 24/7 support is also easy because night-shift work is common.
This region excels in customer service, lead generation, virtual assistance, data entry, bookkeeping, medical billing, and healthcare administrative support.
Cons:
Increasing demand for Filipino VAs is slowly pushing wages up and internet outages during typhoon season occasionally interrupt service.
*Ataraxis virtual assistants from this region have power and internet backups to minimize service interruption and are willing to work in your time zone.
Pros:
Near-shore time zones mean you can hire a virtual assistant who works the same hours as your U.S. team, reducing lag on urgent tasks. Businesses with a large Spanish-speaking customer base may also benefit from hiring bilingual virtual assistants.
This region excels in sales development, business development, digital marketing, customer success, and account management.
Cons:
Hourly rates are much higher and the talent pool is much smaller compared to the Philippines and other regions.
Pros:
Highly educated, English-first workforce with a neutral accent, which is a big plus for phone-based support, especially for U.K. and Australian companies. South Africa overlaps with U.S. mornings and U.K. afternoons, which is ideal for trans-Atlantic operations.
This region excels in virtual assistance, healthcare administrative support, sales development, business development, digital marketing, customer success, content moderation, and account management.
Cons:
Cost of talent sits between Latin America and the Philippines, trimming, but not eliminating, cost savings.
Pros:
Rapidly growing BPO sector that is less competitive compared to the Philippines and Latin America. Top candidates from this region have accents that are almost indistinguishable from U.S. based staff.
This region excels in virtual assistance, executive assistance, software engineering, accounting, data entry, social media management, and business development.
Cons:
Infrastructure and internet reliability still improving outside major hubs.
Pros:
Near-shore location for U.S companies delivers real-time collaboration for East-Coast teams and fluent English support. Very competitive operating costs versus onshore hires.
This region excels in customer service, BPO call centers, healthcare claims, technical support, and help desk support.
Cons:
Smaller population means fewer specialised VAs, so scaling a large team may be harder. Hourly rates trend closer to Latin American levels given limited supply.
Pros:
Countries in this region are well-known for high education levels and strong work ethic. Arguably, the deepest talent pools for technical roles and has an ideal time zone overlap for European companies.
This region excels in software engineering, quality assurance, DevOps, data analytics, and other technical roles.
Cons:
Costs are much higher than the Philippines, East Africa, and time zone differences may be a bigger obstacle for U.S. companies.
Hiring your first
eClinicalWorks
virtual assistant is perfectly doable on your own, but most business owners underestimate the hours it takes to sift through resumes, schedule calls, and run multiple interview rounds. Research shows that the DIY path typically drags on for weeks (or months), involves several interviews, and can still lead to mis-hires if you rush the vetting stage.
List everything you want your virtual assistant to own and create detailed instructions. Clarifying scope upfront helps with long term retention and minimizes confusion.
Having a set schedule helps create structure and consistency.
Write a descriptive JD with required experience, KPIs, schedule expectations, etc.
Post your job description to virtual assistant websites and craft a recruitment message you can use to reach out to candidates directly.
Expect to screen 40-100 candidates to find your ideal virtual assistant.
Give 2-3 finalist candidates a short take-home assignment to test their attention-to-detail, responsiveness, and work product.
A bad hire can cost up to 50% of first-year pay, so doing your due diligence is cheap insurance.
Draft an employment or contractor agreement, include an NDA, and grant tool access.
When you hire an eClinicalWorks virtual assistant through Ataraxis, you skip steps 2-7, saving you weeks of lost productivity.
We source top talent globally from regions including the Philippines, Latin America, South Africa, and East Africa, and beyond.
Yes. They operate in eCW EHR/PM, eClinicalMessenger, Referrals, Task buckets, Claims/Posting, Document Management, and can assist with eBO (reporting) pulls per your permissions.
Yes. They help patients register, reset access, send forms and consents, verify eligibility, send visit links, run quick tech checks, and ensure documentation is ready before the session.
If you need this. They gather supporting documentation, submit PAs through payer portals, track status, coordinate referrals, attach results to the chart, and close the loop. Final medical necessity and coding decisions remain with licensed staff.
No. They can prep templates and ensure documentation is queued. Clinicians complete and sign all clinical notes. The VA does not diagnose or record clinical judgment.
They scrub and submit claims, monitor clearinghouse rejections, post ERAs/EOBs, work denials with payer follow-ups and appeal packets, and document actions in A/R notes under your billing rules.
Yes. They process card-on-file payments in your system, send statements, set payment plans within policy, and follow up on balances using approved scripts.
At the admin level. They run recall lists, queue orders or messages from your templates, and flag HEDIS/quality gaps for clinician review. Clinical decisions stay with your providers.
Administratively, yes. They send orders from your templates, track results, attach files to the chart, and update patients. Interpretation and prescribing remain with licensed clinicians.
If admin tasks and claim bottlenecks are slowing your team down, it’s time to hire an eClinicalWorks Virtual Assistant through Ataraxis. You’ll reduce admin strain, improve turnaround times, and enhance patient satisfaction.
Start Hiring an eClinicalWorks Virtual Assistant Today
