Running a clinic on eClinicalWorks means juggling scheduling, documentation, insurance verification, and claims while trying to give every patient your full attention. The software is powerful, but managing every detail within it takes time and focus.
That’s where Ataraxis comes in.
We help healthcare practices hire an eClinicalWorks Virtual Assistant who knows the ins and outs of the eCW platform. From data entry and claims management to appointment reminders and chart updates, your VA becomes a seamless part of your clinical and administrative team while keeping your operations efficient and compliant.
George reached out to me on LinkedIn, and while I rarely respond to cold outreach offering services, his approach felt thoughtful and genuine, so I decided to explore what his firm had to offer. We’ve been considering offshore talent for several years but hadn’t made the leap, as we hadn’t found the right offshore partner. Recently, we started working with Ataraxis, and it’s been a fantastic experience—they quickly sourced an exceptional contractor for our recruiting team and ran a smooth, efficient process from start to finish.
I was pretty hesitant about hiring people offshore, but had a fantastic experience working with Ataraxis to hire a virtual recruiter for my business. They connected me with Anabel, who’s based in the Philippines and has been incredible—she’s extremely hard-working, quick to learn, and always brings a great attitude to her work. Now I’m thinking about how I can build a team around her.
The entire process with Ataraxis has been seamless, and they regularly check in to make sure I’m happy with the service they’ve provided. It’s clear they truly care about their clients’ success. I highly recommend Ataraxis to anyone looking to grow their team with quality talent!
Highly Recommend!
I had the absolute pleasure of working with George, and I can confidently say that his expertise and guidance have been game-changing for my business. On our first conversation, George provided clear, actionable strategies tailored to my recruitment challenges. His deep industry knowledge, tested outreach methods, and data-driven approach set him apart.
If you’re a recruiter or business owner looking for expert-level guidance on client acquisition, outreach, and recruitment processes, I highly recommend working with George. His advice is practical, results-driven, and delivered with professionalism and genuine care for your success.
Thank you, George, for your time, insights, and the motivation to push forward with confidence!
I made a hire through Ataraxis a few months ago.
As it goes in any hiring process, when you meet the right person, you know immediately. I knew when I met the 5th candidate that she’d be the one.
3 weeks into her job she had a fundamental mastery of her own responsibilities. 2 weeks later, she assumed a whole new set of responsibilities on top of that. And now she’s a fully integrated part of my team.
10/10 will work with Ataraxis again.
George and his team did a fantastic job placing a Talent Sourcer on my team. She’s smart, communicates well, works diligently, and is a self-starter. Bonus points, her background (10 years!) is in an industry directly adjacent to ours. As such, she was able to catch on extremely fast and onboarding her was a breeze. My only gripe is that I wish I had taken this on sooner. Thanks Ataraxis!
George has been a great help throughout this process, which was new to us. His team sourced some great candidates for us to choose from, and we are really happy with our hire. George has also conducted regular check-ins and follow-ups. He is happy to share his personal insights and experience around structuring the job description, onboarding, and getting the best out of this recruitment process. I would definitely recommend George and his business for VA solutions.
But when your staff is buried in billing, claims tracking, and charting, patient care and efficiency take a hit.
In-house staff costs can be high, and burnout is real. A Virtual Assistant for eClinicalWorks helps your practice handle documentation, billing, and patient coordination which frees your time for what matters most: quality care.
Enter demographics, insurance details, and medical history into eCW.
Book, confirm, and reschedule patient visits efficiently.
Confirm eligibility, benefits, and visit limits before each appointment.
Submit claims, track denials, post payments, and manage follow-ups.
Maintain accurate records, attach lab results, and ensure documentation is up to date.
Request, receive, and upload external reports for continuity of care.
Send reminders, follow-ups, and instructions through patient messaging tools.
Handle documentation and payer submissions to prevent delays in care.
Generate daily and monthly reports for billing, scheduling, and patient volume.
Manage EHR updates, reminders, and patient documentation.
Submit and track approvals to reduce treatment delays.
Manage calls, messages, and appointment coordination.
Handle claims, EOB posting, and denial management.
Apply accurate CPT and ICD-10 codes for faster reimbursements.
Support practice managers with reports, calendar management, and communication.
Medical Biller with 3 years of US healthcare experience and very familiar with mental health, medicare, medicaid, ICD-10, CPT, and HCPCS
Virtual Medical Assistant with 3 years of US healthcare experience including EHR management, medical billing, insurance verification, and patient coordination
Insurance verification and patient coordination specialist with 5 years of US healthcare experience
VAs trained in eCW navigation, billing modules, and patient management tools.
One simple rate covers hiring, management, and training—no hourly billing.
Work with VAs who operate during U.S. business hours for direct collaboration.
All assistants are background-checked, confidentiality-trained, and covered under BAAs.
VAs work directly in your eClinicalWorks environment, maintaining accuracy and efficiency.
If admin tasks and claim bottlenecks are slowing your team down, it’s time to hire an eClinicalWorks Virtual Assistant through Ataraxis. You’ll reduce admin strain, improve turnaround times, and enhance patient satisfaction.
Start Hiring a Virtual Assistant Today
A full-time, HIPAA-trained remote teammate who works inside your eClinicalWorks (eCW) system to handle scheduling, intake, eligibility, billing workflows, patient messages, and reporting so clinicians can focus on care.
Yes. They operate in eCW EHR/PM, eClinicalMessenger, Referrals, Task buckets, Claims/Posting, Document Management, and can assist with eBO (reporting) pulls per your permissions.
Yes. They help patients register, reset access, send forms and consents, verify eligibility, send visit links, run quick tech checks, and ensure documentation is ready before the session.
If you need this. They gather supporting documentation, submit PAs through payer portals, track status, coordinate referrals, attach results to the chart, and close the loop. Final medical necessity and coding decisions remain with licensed staff.
No. They can prep templates and ensure documentation is queued. Clinicians complete and sign all clinical notes. The VA does not diagnose or record clinical judgment.
They scrub and submit claims, monitor clearinghouse rejections, post ERAs/EOBs, work denials with payer follow-ups and appeal packets, and document actions in A/R notes under your billing rules.
Yes. They process card-on-file payments in your system, send statements, set payment plans within policy, and follow up on balances using approved scripts.
At the admin level. They run recall lists, queue orders or messages from your templates, and flag HEDIS/quality gaps for clinician review. Clinical decisions stay with your providers.
Administratively, yes. They send orders from your templates, track results, attach files to the chart, and update patients. Interpretation and prescribing remain with licensed clinicians.
Hiring a virtual assistant saves money compared to having full-time office staff. This lets you and your team focus more on growing your business and doing what you do best.
Great virtual assistants often come from countries and regions like the Philippines, South Africa, Latin America, East Africa, and Eastern Europe. These countries are known for their skilled workers who speak fluent English and have strong work ethics.
Yes! At Ataraxis, your virtual assistant will match your local time zone, making teamwork easy and smooth.
US-based virtual assistants usually cost $25 to $50 per hour. Ataraxis offers MBA-level, full-time virtual assistants starting at just $11 per hour. This means you get great help for up to 70% less.
We keep your information safe by using secure VPN connections, regular monitoring, and privacy agreements signed by every virtual assistant.
Payments are easy and secure with Stripe. We also promise 100% satisfaction – if you’re not happy, we’ll fix it right away.
Ataraxis only offers full-time virtual assistants because they provide more consistent help, become part of your team, and show greater commitment.
Ataraxis uses software to monitor your assistant’s activities, ensuring they are always working efficiently and staying productive.
It’s best to set up clear communication methods right from the start. You can use popular tools like Slack, WhatsApp, Zoom, or email, based on what works best for you.
Your satisfaction is our #1 priority. If you’re not happy, we’ll quickly address the issue and find you a better match, or issue a prorated refund if needed.
Great communication skills, attention to detail, strong work ethics, time zone alignment, work from home readiness, and problem solving skills. We carefully choose assistants based on their skills, experience, availability, and special abilities to make sure they match your business needs.
Yes! Many businesses find virtual assistants deliver even better quality work, especially for specialized tasks.
Paying very low rates, like $2-3 per hour, usually means getting less skilled workers and lower quality work. Ataraxis offers affordable assistants who are highly skilled.
It usually takes 1-2 weeks to get your virtual assistant fully onboarded and familiar with your business, ensuring you work well together from the very beginning.
