Insights

AI vs Humans: Should You Hire Remote Workers or AI Agents
AI vs Humans: Should You Hire Remote Workers or AI Agents?

Many companies are starting to consider the tradeoffs between artificial intelligence and human intelligence. With the rise of AI agents and tools, many are wondering: should I hire a human remote worker, or should I delegate tasks to AI? Both have their strengths and weaknesses, and understanding the differences can save you time, money, and headaches.

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How to Outsource Desktop Support: A Complete Guide
How to Outsource Desktop Support: A Complete Guide

Outsourcing desktop support has become an essential strategy for businesses looking to streamline IT operations and reduce costs. But what exactly does it mean to outsource desktop support, and how is it different from customer service or service desk outsourcing? In this guide, we’ll answer these questions and dive into everything you need to know, from the benefits of outsourcing to selecting the best provider.

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Don’t Hire a VA, EA, or Admin Assistant Until You Read This
Don’t Hire a VA, EA, or Admin Assistant Until You Read This

In a world where remote work and rapid advancements in tech are redefining the workplace, virtual assistants (VAs) have become indispensable. But with terms like virtual executive assistant, remote personal assistant, and virtual administrative assistant thrown around, how do you know which one to hire?

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The Ultimate Guide to Hiring Offshore Software Developers
The Ultimate Guide to Hiring Offshore Software Developers

Businesses of all sizes are embracing offshore software development to build custom software and stay competitive. After over 10 years of experience recruiting software engineers for hundreds of companies across the USA and Canada, our founder has gained invaluable insights into the art and science of hiring offshore software developers. The goal of this guide is to distill that expertise to help you navigate the world of offshore software development with confidence.

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Should You Hire a Virtual Assistant Through Upwork or a BPO?
Should You Hire a Virtual Assistant Through Upwork or a BPO?

Hiring a virtual assistant (VA) can be life changing. Whether you’re looking to lighten your workload, delegate repetitive tasks, or scale your operations efficiently, the right virtual assistant can help you achieve your goals. But one question looms large: Should you hire a virtual assistant through a freelancing platform like Upwork or a Business Process Outsourcing (BPO) company?

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How Virtual Assistants Can Help Recruiters Make More Hires
How Virtual Assistants Can Help Recruiters Make More Hires

Recruiters, whether in-house or agency-based, face a relentless workload. Between sourcing candidates, coordinating interviews, and following up with hiring managers, it’s no wonder many feel like they’re on an endless rollercoaster ride. But there’s a secret weapon that’s changing the game for many: virtual assistants. These behind-the-scenes pros can help recruiters streamline operations and focus on what they do best; connecting top talent with the right roles.

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