Scaling Property Management Support: Placing a Fully-Vetted Financial & Transaction Coordinator for $11/hr
This case study highlights how Ataraxis helped Menashe Properties, a prominent commercial real estate firm with a national portfolio, bridge the gap between their growing administrative needs and the challenge of finding high-quality, reliable remote talent.
Table of Contents
The Challenge: Overcoming Past VA Friction
Lindsay, a Property Manager at Menashe Properties, was no stranger to virtual assistants. However, her previous experiences with independent hires from platforms like Upwork had been hit-or-miss. She had encountered common industry pain points:
- Accountability Issues: Former VAs used mouse-mover programs to fake activity or fell asleep during shifts due to extreme time zone differences.
- Screening Fatigue: The exhaustive process of vetting hundreds of resumes to find someone who actually understood the nuances of commercial real estate.
- Internal Buy-in: As a new leader at Menashe, Lindsay needed to prove to her team that a global workforce could integrate seamlessly into their operations.
She needed a partner who could provide not just a body, but a fully-vetted professional capable of handling specialized software like Yardi, Asana, and Outlook without constant hand-holding.
The Ataraxis Solution: Specialized Talent & Radical Accountability
Ataraxis stepped in to provide a white-glove sourcing experience. We focused on three pillars to ensure Menashe’s first foray into VAs was a success:
- Strict Vetting: We leveraged our 5% acceptance rate protocol. Out of hundreds of applicants, we narrowed the field to the top three candidates who possessed the specific commercial real estate experience Lindsay requested.
- Time-Zone Alignment: To eliminate the risk of “on-the-clock fatigue,” we sourced talent experienced in working PST hours (7 am – 4 pm), ensuring they were alert and synchronized with the Portland-based team.
- Built-in Accountability: We integrated our proprietary monitoring software, providing Menashe with peace of mind through randomized, blurred screenshots and transparent clock-in/out data.
The Results
- Speed to Hire: Within two weeks, Ataraxis provided three fully-vetted candidates, and a hire was made.
- Cost Efficiency: Menashe secured a high-level professional for a flat rate of $11/hr, billed monthly.
- Immediate Impact: The hired candidate was proficient in the required tech stack and administrative duties from day one.
The Talent: Mori
To give you an idea of the caliber of talent Ataraxis represents, here is a snapshot of the professional Menashe Properties selected from our top-tier pool:
Mori | Real Estate & Financial Specialist
- Educational Background: Holds a BA in Banking and Finance Management from an accredited university.
- Industry Expertise: Extensive experience as a Real Estate Transaction Coordinator and Financial Coordinator.
- Technical Proficiency: Skilled in essential industry tools including DocuSign, KW Command, Follow-up Boss, and Compass.
- Key Qualifications:
- Contract Management: Proven track record in contract-to-close management, compliance tracking, and deadline monitoring.
- Financial Oversight: Experienced in full-cycle bookkeeping, recording transactions, reconciling accounts, and managing billings/invoices.
- Property Operations: Skilled in lease processing, security deposit transactions, and coordinating insurance claims for property damage.
- Executive Support: Expert at managing calendars, coordinating professional correspondence, and handling confidential information with discretion.
About Ataraxis
Ataraxis helps founders and operators hire MBA-level, dependable global talent for administrative, operations, and revenue-support roles—fast. We handle sourcing, vetting, and ongoing operations so clients get dedicated talent without the typical hiring drag.
If you’re trying to reclaim executive time, tighten operations, or build a scalable sales support engine, we can usually deliver vetted candidates in 2 weeks or less.
Examples of other roles Ataraxis fills:
Administrative Assistant
Real Estate Virtual Assistant
Property Management Virtual Assistant
Airbnb Virtual Assistant