Running an urgent care clinic means constant patient volume, unpredictable schedules, insurance checks, and endless documentation. Every minute spent on admin is time lost to patient care and fast decision-making.
That’s where Ataraxis comes in.
We help clinics hire a Virtual Assistant for Urgent Care Clinics who can handle the administrative and operational work that keeps your clinic moving. From scheduling and insurance verification to claims, EHR updates, and follow-ups, your VA becomes a dependable part of your clinical support team.
George reached out to me on LinkedIn, and while I rarely respond to cold outreach offering services, his approach felt thoughtful and genuine, so I decided to explore what his firm had to offer. We’ve been considering offshore talent for several years but hadn’t made the leap, as we hadn’t found the right offshore partner. Recently, we started working with Ataraxis, and it’s been a fantastic experience—they quickly sourced an exceptional contractor for our recruiting team and ran a smooth, efficient process from start to finish.
I was pretty hesitant about hiring people offshore, but had a fantastic experience working with Ataraxis to hire a virtual recruiter for my business. They connected me with Anabel, who’s based in the Philippines and has been incredible—she’s extremely hard-working, quick to learn, and always brings a great attitude to her work. Now I’m thinking about how I can build a team around her.
The entire process with Ataraxis has been seamless, and they regularly check in to make sure I’m happy with the service they’ve provided. It’s clear they truly care about their clients’ success. I highly recommend Ataraxis to anyone looking to grow their team with quality talent!
Highly Recommend!
I had the absolute pleasure of working with George, and I can confidently say that his expertise and guidance have been game-changing for my business. On our first conversation, George provided clear, actionable strategies tailored to my recruitment challenges. His deep industry knowledge, tested outreach methods, and data-driven approach set him apart.
If you’re a recruiter or business owner looking for expert-level guidance on client acquisition, outreach, and recruitment processes, I highly recommend working with George. His advice is practical, results-driven, and delivered with professionalism and genuine care for your success.
Thank you, George, for your time, insights, and the motivation to push forward with confidence!
I made a hire through Ataraxis a few months ago.
As it goes in any hiring process, when you meet the right person, you know immediately. I knew when I met the 5th candidate that she’d be the one.
3 weeks into her job she had a fundamental mastery of her own responsibilities. 2 weeks later, she assumed a whole new set of responsibilities on top of that. And now she’s a fully integrated part of my team.
10/10 will work with Ataraxis again.
George and his team did a fantastic job placing a Talent Sourcer on my team. She’s smart, communicates well, works diligently, and is a self-starter. Bonus points, her background (10 years!) is in an industry directly adjacent to ours. As such, she was able to catch on extremely fast and onboarding her was a breeze. My only gripe is that I wish I had taken this on sooner. Thanks Ataraxis!
George has been a great help throughout this process, which was new to us. His team sourced some great candidates for us to choose from, and we are really happy with our hire. George has also conducted regular check-ins and follow-ups. He is happy to share his personal insights and experience around structuring the job description, onboarding, and getting the best out of this recruitment process. I would definitely recommend George and his business for VA solutions.
But with back-to-back patients and continuous phone calls, your front desk and billing staff can quickly get overwhelmed. Between walk-ins, insurance validation, documentation, and billing, it’s hard to maintain efficiency without adding costly in-house staff.
A Virtual Assistant for Urgent Care Clinics manages patient intake, insurance checks, documentation, and follow-ups so your team can focus on care delivery and outcomes.
Collect demographics, insurance info, and consent forms before or during visits.
Schedule follow-ups, confirm appointments, and log walk-ins efficiently.
Check coverage, copays, and eligibility in real time to avoid claim issues.
Submit and track claims, post payments, and follow up on denials or pending reimbursements.
Record visit details, notes, and procedure codes accurately in your EMR.
Manage lab orders, results, and documentation for physician review.
Respond to inquiries, reminders, and follow-ups to maintain continuity of care.
Support medication, imaging, or specialist approvals.
Prepare daily and weekly reports on visits, revenue, and patient flow.
Handle patient registration, follow-ups, and EHR management with precision.
Verify coverage, eligibility, and copay details to prevent billing issues.
Answer calls, schedule appointments, and manage patient communication.
Submit, track, and reconcile claims to ensure faster reimbursements.
Apply accurate CPT and ICD-10 codes for urgent care services and procedures.
Assist clinic owners or directors with calendars, reporting, and project coordination.
Medical Biller with 3 years of US healthcare experience and very familiar with mental health, medicare, medicaid, ICD-10, CPT, and HCPCS
Virtual Medical Assistant with 3 years of US healthcare experience including EHR management, medical billing, insurance verification, and patient coordination
Insurance verification and patient coordination specialist with 5 years of US healthcare experience
VAs trained in multi-provider, high-volume clinical settings and insurance processes.
One predictable rate covers training, management, and replacement coverage when needed.
Many VAs work U.S. business hours for smooth coordination and faster turnaround.
All VAs are background-checked, trained on HIPAA compliance, and sign BAAs.
Experienced in urgent care software like eClinicalWorks, Kareo, Athenahealth, NextGen, and Practice Velocity.
If your staff is overloaded with paperwork, phone calls, and insurance follow-ups, it’s time to hire an Urgent Care VA through Ataraxis. You’ll speed up workflows, reduce errors, and focus on what really matters: patient care.
Start Hiring a Virtual Assistant Today
A full-time, HIPAA-trained remote teammate who connects to your phones, chat, and EHR to handle high-volume front office and non-clinical admin tasks so your clinicians can focus on patient care.
No. They collect symptoms, verify meds and allergies, apply your scripted questions, and escalate urgent issues to licensed staff according to your escalation matrix. They never diagnose or advise clinically.
Yes. We recruit assistants experienced with platforms common in urgent care such as Experity, athenahealth, eClinicalWorks, and patient-flow tools like Solv or ClockwiseMD. Onboarding maps access and tasks to your exact workflow.
Administratively, yes. They enter orders from your templates, track send-outs, attach results to the chart, flag critical values per your policy, and schedule follow-ups as directed. Clinical interpretation remains with your provider.
They set up employer profiles, schedule physicals and drug screens, coordinate forms, track results and signatures, and send invoices or reports according to each employer’s requirements.
Only if you choose. The VA uses your phone number, email domain, portal, and approved scripts so the experience feels in-house.
They keep queues accurate, send wait-time updates, offer quick reschedules, and flag at-risk cases for in-clinic staff. Clinical workflow changes remain with your team.
Hiring an Urgent Care virtual assistant saves money compared to having full-time office staff. This lets you and your team focus more on growing your business and doing what you do best.
Great virtual assistants for Urgent Care Clinics often come from countries and regions like the Philippines, South Africa, Latin America, East Africa, and Eastern Europe. These countries are known for their skilled workers who speak fluent English and have strong work ethics.
Yes! At Ataraxis, your virtual assistant will match your local time zone, making teamwork easy and smooth.
US-based Urgent Care virtual assistants usually cost $25 to $50 per hour. Ataraxis offers MBA-level, full-time virtual assistants starting at just $11 per hour. This means you get great help for up to 70% less.
We keep your information safe by using secure VPN connections, regular monitoring, and privacy agreements signed by every virtual assistant.
Payments are easy and secure with Stripe. We also promise 100% satisfaction – if you’re not happy, we’ll fix it right away.
Ataraxis only offers full-time virtual assistants because they provide more consistent help, become part of your team, and show greater commitment.
Ataraxis uses software to monitor your assistant’s activities, ensuring they are always working efficiently and staying productive.
It’s best to set up clear communication methods right from the start. You can use popular tools like Slack, WhatsApp, Zoom, or email, based on what works best for you.
Your satisfaction is our #1 priority. If you’re not happy, we’ll quickly address the issue and find you a better match, or issue a prorated refund if needed.
Great communication skills, attention to detail, strong work ethics, time zone alignment, work from home readiness, and problem solving skills. We carefully choose assistants based on their skills, experience, availability, and special abilities to make sure they match your business needs.
Yes! Many businesses find virtual assistants deliver even better quality work, especially for specialized tasks.
Paying very low rates, like $2-3 per hour, usually means getting less skilled workers and lower quality work. Ataraxis offers affordable assistants who are highly skilled.
It usually takes 1-2 weeks to get your virtual assistant fully onboarded and familiar with your business, ensuring you work well together from the very beginning.
