Our team has a high bar and a proven process that we use to find the best virtual radiology assistants for healthcare providers:
Read more about our vetting process: Why Most Global Hiring Fails, And How the Ataraxis Vetting Process Fixes It
George was professional, responsive and a pleasure to work with throughout the hiring process. He took the time to understand my needs and connected me with an excellent candidate. I truly appreciate his support and would highly recommend his recruiting services.
As a psychiatric mental health nurse practitioner running a solo telehealth and in-person practice, I needed a virtual medical assistant who could manage patient scheduling, EHR workflows, and front-office coordination with minimal oversight.
My VA through Ataraxis has been exactly that. She handles new patient intake, manages our scheduling and messaging, and keeps everything running while I focus on patient care. What surprised me most is how she’s become a real thought partner. I’ll ask her to review a conversation or an email and she gives me a straight, honest read. That kind of judgment is hard to find. She’s now taking on more responsibilities as we expand our services, and she told me she’s in it for the long haul.
I only wish I had done this sooner. If you’re a mental health provider considering a HIPAA-compliant virtual assistant, don’t wait.
We’ve had an excellent experience working with Ataraxis and are so impressed. Their virtual assistants are professional, reliable, and highly skilled. The onboarding process was smooth, communication is consistent, and they truly understand how to match the right assistant to the right business needs.
They’ve helped us streamline operations and stay organized without the overhead of hiring in-house. I highly recommend them to any business looking for dependable virtual support.
I made a hire through Ataraxis a few months ago.
As it goes in any hiring process, when you meet the right person, you know immediately. I knew when I met the 5th candidate that she’d be the one.
3 weeks into her job she had a fundamental mastery of her own responsibilities. 2 weeks later, she assumed a whole new set of responsibilities on top of that. And now she’s a fully integrated part of my team.
10/10 will work with Ataraxis again.
We’ve had a really good experience working with Ataraxis. They make it easy to find talented healthcare virtual assistants, who have great attention to detail, at affordable rates. The team is very easy to work with and keeps in touch regularly, checking in to make sure everything is running smoothly and that we’re satisfied with our assistants. Overall, it’s been a smooth, professional experience from start to finish.
George has been a great help throughout this process, which was new to us. His team sourced some great candidates for us to choose from, and we are really happy with our hire. George has also conducted regular check-ins and follow-ups. He is happy to share his personal insights and experience around structuring the job description, onboarding, and getting the best out of this recruitment process. I would definitely recommend George and his business for VA solutions.
George and his team did a fantastic job placing a Talent Sourcer on my team. She’s smart, communicates well, works diligently, and is a self-starter. Bonus points, her background (10 years!) is in an industry directly adjacent to ours. As such, she was able to catch on extremely fast and onboarding her was a breeze. My only gripe is that I wish I had taken this on sooner. Thanks Ataraxis!
George reached out to me on LinkedIn, and while I rarely respond to cold outreach offering services, his approach felt thoughtful and genuine, so I decided to explore what his firm had to offer. We’ve been considering offshore talent for several years but hadn’t made the leap, as we hadn’t found the right offshore partner. Recently, we started working with Ataraxis, and it’s been a fantastic experience—they quickly sourced an exceptional contractor for our recruiting team and ran a smooth, efficient process from start to finish.
Highly Recommend!
I had the absolute pleasure of working with George, and I can confidently say that his expertise and guidance have been game-changing for my business. On our first conversation, George provided clear, actionable strategies tailored to my recruitment challenges. His deep industry knowledge, tested outreach methods, and data-driven approach set him apart.
If you’re a recruiter or business owner looking for expert-level guidance on client acquisition, outreach, and recruitment processes, I highly recommend working with George. His advice is practical, results-driven, and delivered with professionalism and genuine care for your success.
Thank you, George, for your time, insights, and the motivation to push forward with confidence!
I was pretty hesitant about hiring people offshore, but had a fantastic experience working with Ataraxis to hire a virtual recruiter for my business. They connected me with Anabel, who’s based in the Philippines and has been incredible—she’s extremely hard-working, quick to learn, and always brings a great attitude to her work. Now I’m thinking about how I can build a team around her.
The entire process with Ataraxis has been seamless, and they regularly check in to make sure I’m happy with the service they’ve provided. It’s clear they truly care about their clients’ success. I highly recommend Ataraxis to anyone looking to grow their team with quality talent!
Between prior authorizations, insurance verification, result tracking, and coordination with referring providers, bottlenecks form fast. Hiring in-house is expensive, and trying to manage it all internally usually means missed follow-ups and slower turnaround times.
A virtual radiology assistant keeps these workflows organized. Results get delivered on time, claims get processed accurately, and referring providers stay in the loop.
No long-term contracts.
Hiring a radiology virtual assistant through Ataraxis gives imaging centers access to HIPAA-trained healthcare support professionals at a fraction of U.S. staffing costs. From scheduling and prior authorizations to report coordination and billing support, you get dependable operational help without adding to your in-house headcount.
Here’s how virtual assistant companies like Upwork, Fiverr, OnlineJobs.PH, and Ataraxis compare on key hiring criteria.
A radiology virtual assistant touches PHI constantly, from scheduling and insurance verification to report coordination and prior authorization documentation. That access triggers HIPAA obligations the same way it would for anyone at your front desk, whether they’re confirming a scan appointment or uploading a finalized report to your EHR. Location doesn’t change the requirement. It applies whether they’re in your office or working remotely from Manila or Cape Town.
Every radiology virtual assistant placed through Ataraxis signs a Business Associate Agreement (BAA) before their first day. They’re trained on PHI handling protocols, minimum necessary access standards, and what to do if something goes wrong. Access to your EHR, RIS, and payer portals runs through encrypted, access-controlled connections that you set up and can revoke at any time. Ataraxis also signs a BAA directly with your practice as the covered entity, so the compliance chain is documented on both ends.
This isn’t a checkbox. It protects your patients, your accreditation, and your practice.
MBA, with 8 years of experience in healthcare, finance, and HR
MBA, with 9 years of experience in marketing, accounting, and professional services
Master’s degree, with 8 years of experience in finance, software, and consulting
MBA, with 12 years of experience in manufacturing, real estate, and hospitality
A Radiology Virtual Assistant is a remote healthcare support professional trained to help imaging centers, diagnostic clinics, and radiology groups manage administrative and coordination-heavy workflows. They support radiologists, technologists, and front office staff by handling scheduling, insurance requirements, documentation, and communication with referring providers.
Offloading this administrative work lets your radiology team focus on accurate reads, faster turnaround times, and better patient throughput.
(0 to 2 years of experience) Provides foundational administrative support for imaging practices. Tasks include answering phones, booking imaging appointments, confirming patient details, and updating records in EHR or RIS systems. They understand HIPAA requirements, basic radiology terminology, and standard imaging workflows, while working under supervision.
Ideal for imaging centers needing entry-level support to keep daily operations running smoothly.
(2 to 5 years of experience) Independently handle a wide range of radiology-specific admin tasks. This includes insurance verification, prior authorization coordination, report distribution, follow-up communication, and billing support. They are comfortable navigating EHR, RIS, and PACS-adjacent workflows and collaborating with clinical teams remotely.
Best for busy imaging facilities seeking reliable support to reduce delays and improve turnaround times.
(5+ years of experience) Excels in managing complex imaging workflows across scheduling, authorizations, reporting, and billing. They often oversee virtual front-desk operations, track productivity metrics, improve internal processes, and mentor junior assistants.
Well-suited for high-volume radiology groups or multi-location imaging centers that need a seasoned professional to streamline operations and enhance referring-provider satisfaction.
Many of our virtual assistants have MBAs and graduate degrees, so you’ll have access to high-level expertise, without the price tag.
Your ideal Radiology Virtual Assistant combines clear, professional communication with a strong understanding of imaging workflows and compliance requirements. You can expect support with confirming scan appointments, securing authorizations, coordinating reports, updating records, and maintaining accurate communication between patients, technologists, radiologists, and referring providers.
Hiring the right Virtual Assistant reduces bottlenecks, shortens turnaround times, and allows your clinical team to focus on diagnostics rather than administrative tasks.
Book, confirm, and manage patient appointments for scans and tests.
Check benefits, authorizations, and eligibility before imaging procedures.
Send finalized reports to referring physicians and maintain communication logs.
Upload results, imaging details, and patient documentation accurately.
Gather medical necessity documentation and handle payer follow-ups.
Submit claims, post payments, and manage rejections or denials.
Send reminders for upcoming scans, follow-ups, or report reviews.
Coordinate between radiologists, technicians, and external physicians.
Prepare workflow summaries, pending authorizations, and productivity reports.
Monitor report turnaround times and flag delayed or urgent reads.
Receive, verify, and process imaging referrals from external providers.
Assist with audit preparation, documentation checks, and compliance tracking.
Reduce scheduling delays, authorization bottlenecks, and reporting lag.
Access skilled radiology support without expanding on-site administrative staff.
Improve communication, reduce wait times, and deliver a smoother imaging journey for patients and providers alike.
Ataraxis does the heavy lifting by thoroughly screening and vetting virtual assistants before they’re matched with you. This means you won’t waste time sorting through unqualified candidates.
Ataraxis virtual assistants are fluent in English and skilled at communicating professionally, ensuring there’s no miscommunication in your day-to-day tasks.
Unlike many freelancers who may not align with your work hours, Ataraxis virtual assistants are willing (and happy) to work in your time zone, making collaboration seamless.
All Ataraxis VAs are college educated and have specialized experience in various fields, so you can trust them to hit the ground running.
Hiring through Ataraxis gives you access to ongoing support. If your team of virtual assistants needs adjustments, Ataraxis is there to help, unlike freelancer platforms where you’re on your own.
Freelancer platforms often attract short-term gig workers who juggle multiple client projects at the same time. Ataraxis virtual assistants are committed to building lasting partnerships with one employer, becoming a true extension of your team.
When you’re ready to hire a virtual assistant, the best location depends on the mix of cost, language skills, time-zone overlap, and talent depth your business needs. Here’s a quick tour of the best regions, each with clear advantages and a few trade-offs, to help you decide where to hire a virtual assistant who fits your workflow.
We created the Global Outsourcing Talent Index, a data-backed audit of all 193 UN-recognized countries scored across five variables: labor cost, English proficiency, talent availability, digital infrastructure, and political stability.
The results were eye opening and are frequently cited by major news sites and industry blogs all over the world.
Pros:
It’s no surprise that many business owners choose to hire a Filipino virtual medical receptionist. Candidates from this region have strong English proficiency, familiarity with western business culture, and experience working for U.S. clients. 24/7 support is also easy because night-shift work is common.
This region excels in customer service, lead generation, virtual assistance, data entry, bookkeeping, medical billing, and healthcare administrative support.
Cons:
Increasing demand for Filipino VMRs is slowly pushing wages up and internet outages during typhoon season occasionally interrupt service.
*Ataraxis virtual medical receptionists from this region have power and internet backups to minimize service interruption and are willing to work in your time zone.
Pros:
Near-shore time zones mean you can hire a virtual medical receptionist who works the same hours as your U.S. team, reducing lag on urgent tasks. Businesses with a large Spanish-speaking customer base may also benefit from hiring bilingual virtual assistants.
This region excels in sales development, business development, digital marketing, customer success, and account management.
Cons:
Hourly rates are much higher and the talent pool is much smaller compared to the Philippines and other regions.
Pros:
Highly educated, English-first workforce with a neutral accent, which is a big plus for phone-based support, especially for U.K. and Australian companies. South Africa overlaps with U.S. mornings and U.K. afternoons, which is ideal for trans-Atlantic operations.
This region excels in virtual assistance, healthcare administrative support, sales development, business development, digital marketing, customer success, content moderation, and account management.
Cons:
Cost of talent sits between Latin America and the Philippines, trimming, but not eliminating, cost savings.
Pros:
Rapidly growing BPO sector that is less competitive compared to the Philippines and Latin America. Top candidates from this region have accents that are almost indistinguishable from U.S. based staff.
This region excels in virtual assistance, executive assistance, software engineering, accounting, data entry, social media management, and business development.
Cons:
Infrastructure and internet reliability still improving outside major hubs.
Pros:
Near-shore location for U.S companies delivers real-time collaboration for East-Coast teams and fluent English support. Very competitive operating costs versus onshore hires.
This region excels in customer service, BPO call centers, healthcare claims, technical support, and help desk support.
Cons:
Smaller population means fewer specialised VMRs, so scaling a large team may be harder. Hourly rates trend closer to Latin American levels given limited supply.
Pros:
Countries in this region are well-known for high education levels and strong work ethic. Arguably, the deepest talent pools for technical roles and has an ideal time zone overlap for European companies.
This region excels in software engineering, quality assurance, DevOps, data analytics, and other technical roles.
Cons:
Costs are much higher than the Philippines, East Africa, and time zone differences may be a bigger obstacle for U.S. companies.
Hiring your first radiology virtual assistant is perfectly doable on your own, but most business owners underestimate the hours it takes to sift through resumes, schedule calls, and run multiple interview rounds. Research shows that the DIY path typically drags on for weeks (or months), involves several interviews, and can still lead to mis-hires if you rush the vetting stage.
List everything you want your virtual assistant to own and create detailed instructions. Clarifying scope upfront helps with long term retention and minimizes confusion.
Having a set schedule helps create structure and consistency.
Write a descriptive JD with required experience, KPIs, schedule expectations, etc.
Post your job description to virtual assistant websites and craft a recruitment message you can use to reach out to candidates directly.
Expect to screen 40-100 candidates to find your ideal virtual assistant.
Give 2-3 finalist candidates a short take-home assignment to test their attention-to-detail, responsiveness, and work product.
A bad hire can cost up to 50% of first-year pay, so doing your due diligence is cheap insurance.
Draft an employment or contractor agreement, include an NDA, and grant tool access.
When you hire a radiology virtual assistant through Ataraxis, you skip steps 2-7, saving you weeks of lost productivity.
We source top talent globally from regions including the Philippines, Latin America, South Africa, and East Africa, and beyond.
Our team screens over 200 applicants with a 5% acceptance rate. Every candidate goes through:
You’ll only meet the top 3–4 finalists we’ve personally vetted and approved.
Read more about our vetting process here.
For each role, we’ll shortlist 3–4 highly qualified finalists based on your requirements. You’ll have the opportunity to interview each candidate and decide who’s the best fit for your team.
We set up and maintain secure VPN access and use timekeeping and productivity monitoring tools to ensure accountability. All staff are trained in data security best practices to maintain compliance and confidentiality.
Protecting PHI is a top priority. All staff sign Business Associate Agreements (BAAs) and strict confidentiality agreements, and Ataraxis signs BAAs with all of our customers. Our internal processes and systems are designed to maintain full HIPAA compliance at every level.
Ataraxis has been operating for just under two years, but our roots run deep. Our founder has led a successful recruitment business for nine years, employing global talent within that company as well. (We eat our own cooking.)
Yes. Once hired, your chosen candidate will work exclusively for you on a full-time basis. They’ll act as a dedicated member of your team, fully aligned with your goals and workflow.
We take care of all the back-end work including compliance, paperwork, and payroll. You’ll simply receive a monthly Stripe invoice for each person you hire, making the process seamless and hassle-free.
No. Our agreements are month-to-month, giving you complete flexibility. There are no deposits or lock-in contracts.
Ataraxis has been operating for just under two years, but our roots run deep. Our founder has led a successful recruitment business for nine years, employing global talent within that company as well. (We eat our own cooking.)
Great virtual assistants often come from countries and regions like the Philippines, South Africa, Latin America, East Africa, and Eastern Europe. These countries are known for their skilled workers who speak fluent English and have strong work ethics.
Yes! At Ataraxis, your virtual assistant will match your local time zone, making teamwork easy and smooth.
US-based virtual assistants usually cost $25 to $50 per hour. Ataraxis offers MBA-level, full-time virtual assistants starting at just $11 per hour. This means you get great help for up to 70% less.
We keep your information safe by using secure VPN connections, regular monitoring, and privacy agreements signed by every virtual assistant.
Payments are easy and secure with Stripe. We also promise 100% satisfaction – if you’re not happy, we’ll fix it right away.
It depends on your workload. We offer both full-time and part-time virtual assistants, so you can choose the option that fits how much support you actually need. Full-time VAs tend to integrate deeper into your team and build more institutional knowledge over time, while part-time VAs are a good fit if you have a narrower, well-defined set of tasks.
Check out our pricing page to see rates for both options.
Ataraxis uses software to monitor your assistant’s activities, ensuring they are always working efficiently and staying productive.
It’s best to set up clear communication methods right from the start. You can use popular tools like Slack, WhatsApp, Zoom, or email, based on what works best for you.
Your satisfaction is our #1 priority. If you’re not happy, we’ll quickly address the issue and find you a better match, or issue a prorated refund if needed.
Great communication skills, attention to detail, strong work ethics, time zone alignment, work from home readiness, and problem solving skills. We carefully choose assistants based on their skills, experience, availability, and special abilities to make sure they match your business needs.
Yes! Many businesses find virtual assistants deliver even better quality work, especially for specialized tasks.
Paying very low rates, like $2-3 per hour, usually means getting less skilled workers and lower quality work. Ataraxis offers affordable assistants who are highly skilled.
It usually takes 1-2 weeks to get your virtual assistant fully onboarded and familiar with your business, ensuring you work well together from the very beginning.
Yes. We recruit assistants with experience in systems such as Merge, GE Centricity, Intelerad, RamSoft, eRAD, and Epic or athena RIS tools, then align their access and tasks to your workflow during onboarding.
They collect clinical documentation you provide, submit requests through payer portals, track status, handle re-submissions or appeals packets, and update the ordering clinic. Final medical necessity and coding decisions stay with licensed staff.
Yes. They obtain missing orders, demographics, labs, ICD-10 and CPT verification, send prep guides, confirm pregnancy screening requirements, and close the loop after results are signed.
No. They do not triage clinically, advise on protocols, or interpret images. They follow your escalation matrix and route urgent issues to licensed staff.
They send clear prep instructions, metal and implant screening forms, contrast allergy and renal function reminders, day-before confirmations, and fast reschedule options, which helps keep scanners utilized.
Administratively, yes. They distribute forms, collect signatures, verify completeness, and route any red flags to licensed staff for clinical review.
Yes. They request CDs or cloud links, upload and reconcile DICOM studies to your PACS, attach to the correct MRN, and send image links or reports to authorized recipients per policy.
Yes. They can operate in Epic, Cerner, eClinicalWorks, or your dedicated scheduling tools, and in payer portals for auths and eligibility. Access is role based with least privilege.
If reporting delays, insurance backlogs, or admin overload are slowing you down, it’s time to hire a virtual radiology assistant through Ataraxis. You’ll improve efficiency, accuracy, and patient satisfaction without adding to your overhead.
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