Running an optometry clinic means balancing patient exams, eyewear sales, insurance claims, appointment scheduling, and endless documentation. Every hour spent on admin is time pulled from patient care and practice growth.
That’s where Ataraxis comes in.
We help eye care practices hire a Virtual assistant for Optometrists who can take over day-to-day administrative and billing tasks. From scheduling and insurance verification to claims processing and patient reminders, your VA becomes a reliable part of your front desk and back-office operations.
George reached out to me on LinkedIn, and while I rarely respond to cold outreach offering services, his approach felt thoughtful and genuine, so I decided to explore what his firm had to offer. We’ve been considering offshore talent for several years but hadn’t made the leap, as we hadn’t found the right offshore partner. Recently, we started working with Ataraxis, and it’s been a fantastic experience—they quickly sourced an exceptional contractor for our recruiting team and ran a smooth, efficient process from start to finish.
I was pretty hesitant about hiring people offshore, but had a fantastic experience working with Ataraxis to hire a virtual recruiter for my business. They connected me with Anabel, who’s based in the Philippines and has been incredible—she’s extremely hard-working, quick to learn, and always brings a great attitude to her work. Now I’m thinking about how I can build a team around her.
The entire process with Ataraxis has been seamless, and they regularly check in to make sure I’m happy with the service they’ve provided. It’s clear they truly care about their clients’ success. I highly recommend Ataraxis to anyone looking to grow their team with quality talent!
Highly Recommend!
I had the absolute pleasure of working with George, and I can confidently say that his expertise and guidance have been game-changing for my business. On our first conversation, George provided clear, actionable strategies tailored to my recruitment challenges. His deep industry knowledge, tested outreach methods, and data-driven approach set him apart.
If you’re a recruiter or business owner looking for expert-level guidance on client acquisition, outreach, and recruitment processes, I highly recommend working with George. His advice is practical, results-driven, and delivered with professionalism and genuine care for your success.
Thank you, George, for your time, insights, and the motivation to push forward with confidence!
I made a hire through Ataraxis a few months ago.
As it goes in any hiring process, when you meet the right person, you know immediately. I knew when I met the 5th candidate that she’d be the one.
3 weeks into her job she had a fundamental mastery of her own responsibilities. 2 weeks later, she assumed a whole new set of responsibilities on top of that. And now she’s a fully integrated part of my team.
10/10 will work with Ataraxis again.
George and his team did a fantastic job placing a Talent Sourcer on my team. She’s smart, communicates well, works diligently, and is a self-starter. Bonus points, her background (10 years!) is in an industry directly adjacent to ours. As such, she was able to catch on extremely fast and onboarding her was a breeze. My only gripe is that I wish I had taken this on sooner. Thanks Ataraxis!
George has been a great help throughout this process, which was new to us. His team sourced some great candidates for us to choose from, and we are really happy with our hire. George has also conducted regular check-ins and follow-ups. He is happy to share his personal insights and experience around structuring the job description, onboarding, and getting the best out of this recruitment process. I would definitely recommend George and his business for VA solutions.
But between intake forms, insurance checks, order tracking, claims follow-ups, and appointment reschedules, your day gets consumed by administrative tasks. In-house staff can be expensive, and doing it all yourself leads to burnout and slower growth.
A Virtual assistant for Optometrists helps you reduce bottlenecks, keep schedules full, and ensure patients get the attention they deserve.
Collect patient details, insurance information, and medical histories before appointments.
Manage appointments, confirmations, and no-shows to keep your clinic running smoothly.
Check eligibility, benefits, and coverage for eye exams, frames, and lenses.
Submit claims, track payments, and follow up on unpaid or denied claims.
Input exam results, update patient data, and maintain clean, organized records.
Monitor optical lab orders, prescription lenses, and frame deliveries.
Send reminders, recalls, and follow-ups to boost rebookings and satisfaction.
Track frame stock, lens supplies, and vendor orders to prevent shortages.
Generate daily reports on billing, appointments, and collections.
Manage intake, reminders, EHR updates, and follow-ups with professionalism and precision.
Coordinate with payers to secure approvals for procedures and diagnostic tests.
Field calls, manage appointments, and ensure every patient interaction is handled with care.
Handle benefits verification, claim submissions, and payment posting to protect revenue.
Apply correct CPT and ICD-10 codes to prevent denials and speed reimbursements.
Support practice owners with scheduling, inbox management, and reporting.
Medical Biller with 3 years of US healthcare experience and very familiar with mental health, medicare, medicaid, ICD-10, CPT, and HCPCS
Virtual Medical Assistant with 3 years of US healthcare experience including EHR management, medical billing, insurance verification, and patient coordination
Insurance verification and patient coordination specialist with 5 years of US healthcare experience
Our VAs understand optometry workflows, patient scheduling, and insurance nuances.
One predictable rate covers training, management, and backup coverage.
Many VAs work U.S. business hours for seamless communication and faster handoffs.
All VAs are background-checked, trained on HIPAA compliance, and sign BAAs.
Experienced with EHR systems like RevolutionEHR, Crystal PM, Compulink, and OfficeMate, plus Google Workspace and Microsoft 365.
If you’re tired of juggling admin work while trying to focus on patient care, it’s time to hire a Optometrist VA through Ataraxis. You’ll reduce stress, improve efficiency, and provide a smoother patient experience.
Start Hiring a Virtual Assistant Today
A full-time, HIPAA-trained remote teammate who connects to your phones, email, and optometry software to manage front-office and billing tasks so your clinical team can focus on exams and patient care.
Yes. They can check VSP, EyeMed, Spectera, Davis Vision, Superior, NVA, and medical plans like Medicare, BCBS, and Aetna, then record allowances, copays, and authorizations in your system.
We recruit assistants experienced with RevolutionEHR, Crystal PM, Eyefinity, Compulink, Officemate, and similar tools. Onboarding maps their access and tasks to your exact workflows.
They send confirmations and day-before reminders, offer quick reschedules, and run recall lists for annual exams and contact lens checks to keep the book optimized.
Yes. They enter prescriptions, verify measurements from your team, create lab orders, track status with labs and distributors, update patients, and record warranties and returns.
They perform non-clinical intake only. They collect symptoms, verify medications and allergies, follow your escalation matrix, and route urgent issues to licensed staff. They never diagnose or advise clinically.
They obtain authorizations when required, schedule with preferred ophthalmology or specialty clinics, track appointment status, and close the loop by attaching results to the chart.
Only if you choose. The VA uses your phone number, email domain, and approved scripts so every interaction feels in-house.
If you need this, yes. They submit claims, post ERAs and EOBs, work denials, and follow up on patient balances according to your billing rules. Final coding decisions remain with your licensed staff or billing partner.
They verify eligibility, send links and consents, perform tech checks, collect pre-visit information, and ensure documentation is ready before the doctor joins.
Yes. We staff globally so you can match local hours or extend coverage for after-hours messages, recalls, and order updates.
Hiring an Optometrist virtual assistant saves money compared to having full-time office staff. This lets you and your team focus more on growing your business and doing what you do best.
Great virtual assistants for Optometrists often come from countries and regions like the Philippines, South Africa, Latin America, East Africa, and Eastern Europe. These countries are known for their skilled workers who speak fluent English and have strong work ethics.
Yes! At Ataraxis, your virtual assistant will match your local time zone, making teamwork easy and smooth.
US-based virtual assistants usually cost $25 to $50 per hour. Ataraxis offers MBA-level, full-time virtual assistants starting at just $11 per hour. This means you get great help for up to 70% less.
We keep your information safe by using secure VPN connections, regular monitoring, and privacy agreements signed by every virtual assistant.
Payments are easy and secure with Stripe. We also promise 100% satisfaction – if you’re not happy, we’ll fix it right away.
Ataraxis only offers full-time virtual assistants because they provide more consistent help, become part of your team, and show greater commitment.
Ataraxis uses software to monitor your assistant’s activities, ensuring they are always working efficiently and staying productive.
It’s best to set up clear communication methods right from the start. You can use popular tools like Slack, WhatsApp, Zoom, or email, based on what works best for you.
Your satisfaction is our #1 priority. If you’re not happy, we’ll quickly address the issue and find you a better match, or issue a prorated refund if needed.
Great communication skills, attention to detail, strong work ethics, time zone alignment, work from home readiness, and problem solving skills. We carefully choose assistants based on their skills, experience, availability, and special abilities to make sure they match your business needs.
Yes! Many businesses find virtual assistants deliver even better quality work, especially for specialized tasks.
Paying very low rates, like $2-3 per hour, usually means getting less skilled workers and lower quality work. Ataraxis offers affordable assistants who are highly skilled.
It usually takes 1-2 weeks to get your virtual assistant fully onboarded and familiar with your business, ensuring you work well together from the very beginning.
