Running a practice on DrChrono means handling scheduling, documentation, billing, and patient communication all in one system. But when your team is overwhelmed with data entry, claims management, and follow-ups, it’s easy to lose valuable patient time.
That’s where Ataraxis comes in.
We help healthcare practices hire a DrChrono Virtual Assistant who’s experienced in managing workflows inside DrChrono’s EHR and practice management platform. From patient intake and insurance verification to billing and charting, your VA becomes a reliable part of your front and back office operations while keeping things efficient, accurate, and compliant.
George reached out to me on LinkedIn, and while I rarely respond to cold outreach offering services, his approach felt thoughtful and genuine, so I decided to explore what his firm had to offer. We’ve been considering offshore talent for several years but hadn’t made the leap, as we hadn’t found the right offshore partner. Recently, we started working with Ataraxis, and it’s been a fantastic experience—they quickly sourced an exceptional contractor for our recruiting team and ran a smooth, efficient process from start to finish.
I was pretty hesitant about hiring people offshore, but had a fantastic experience working with Ataraxis to hire a virtual recruiter for my business. They connected me with Anabel, who’s based in the Philippines and has been incredible—she’s extremely hard-working, quick to learn, and always brings a great attitude to her work. Now I’m thinking about how I can build a team around her.
The entire process with Ataraxis has been seamless, and they regularly check in to make sure I’m happy with the service they’ve provided. It’s clear they truly care about their clients’ success. I highly recommend Ataraxis to anyone looking to grow their team with quality talent!
Highly Recommend!
I had the absolute pleasure of working with George, and I can confidently say that his expertise and guidance have been game-changing for my business. On our first conversation, George provided clear, actionable strategies tailored to my recruitment challenges. His deep industry knowledge, tested outreach methods, and data-driven approach set him apart.
If you’re a recruiter or business owner looking for expert-level guidance on client acquisition, outreach, and recruitment processes, I highly recommend working with George. His advice is practical, results-driven, and delivered with professionalism and genuine care for your success.
Thank you, George, for your time, insights, and the motivation to push forward with confidence!
I made a hire through Ataraxis a few months ago.
As it goes in any hiring process, when you meet the right person, you know immediately. I knew when I met the 5th candidate that she’d be the one.
3 weeks into her job she had a fundamental mastery of her own responsibilities. 2 weeks later, she assumed a whole new set of responsibilities on top of that. And now she’s a fully integrated part of my team.
10/10 will work with Ataraxis again.
George and his team did a fantastic job placing a Talent Sourcer on my team. She’s smart, communicates well, works diligently, and is a self-starter. Bonus points, her background (10 years!) is in an industry directly adjacent to ours. As such, she was able to catch on extremely fast and onboarding her was a breeze. My only gripe is that I wish I had taken this on sooner. Thanks Ataraxis!
George has been a great help throughout this process, which was new to us. His team sourced some great candidates for us to choose from, and we are really happy with our hire. George has also conducted regular check-ins and follow-ups. He is happy to share his personal insights and experience around structuring the job description, onboarding, and getting the best out of this recruitment process. I would definitely recommend George and his business for VA solutions.
But only when there’s enough time and staff to manage it properly. Between EHR updates, claim follow-ups, and patient messages, your in-house team can easily get buried in admin work.
That’s where a Virtual Assistant for DrChrono steps in. They handle repetitive, time-consuming tasks so you can focus on providing care instead of chasing paperwork.
Collect and input patient demographics, insurance info, and history into DrChrono.
Book, confirm, and reschedule visits to keep your calendar optimized.
Confirm eligibility, copays, and coverage before each visit.
Submit and track claims, post payments, and follow up on denials.
Maintain accurate records, upload lab results, and update SOAP notes.
Prepare and submit payer forms to prevent treatment delays.
Send appointment reminders, follow-ups, and billing notices via patient messaging tools.
Request and upload referral reports for continuity of care.
Generate collection reports, billing summaries, and patient activity logs.
Manage reminders, intake, and EHR updates with accuracy.
Secure approvals and minimize treatment delays.
Manage calls, voicemails, and patient messages professionally.
Handle claim submissions, EOBs, and payment posting.
Apply correct ICD-10 and CPT codes to prevent denials.
Support providers with reports, schedules, and communication.
Medical Biller with 3 years of US healthcare experience and very familiar with mental health, medicare, medicaid, ICD-10, CPT, and HCPCS
Virtual Medical Assistant with 3 years of US healthcare experience including EHR management, medical billing, insurance verification, and patient coordination
Insurance verification and patient coordination specialist with 5 years of US healthcare experience
VAs trained in using DrChrono for EHR documentation, billing, and scheduling.
A simple, predictable monthly rate that includes training and support—no hourly billing.
VAs available during U.S. hours for instant communication and workflow coordination.
All VAs are background-checked, trained in confidentiality, and covered under BAAs.
Your VA works directly inside your DrChrono system, ensuring smooth operations and accurate documentation.
If paperwork and billing tasks are slowing your practice down, it’s time to hire a DrChrono Virtual Assistant through Ataraxis. You’ll reduce admin load, speed up billing, and free your team to focus on patient care.
Start Hiring a Virtual Assistant Today
A full-time, HIPAA-trained remote teammate who works inside your DrChrono EHR/PM and OnPatient portal to handle scheduling, intake, eligibility, claims, payment posting, messages, and reporting so clinicians can focus on care.
Yes. They invite patients, resend access, send forms/consents, verify eligibility, send visit links, run quick tech checks, confirm patient location when required, and ensure documentation is ready pre-visit.
No. They can prep templates and ensure documentation is queued. Licensed clinicians complete and sign all clinical notes; the VA does not diagnose or record clinical judgment.
If you need this. They gather supporting documentation, submit requests via payer portals, track status, coordinate referrals, attach results to the chart, and close the loop. Final medical necessity and coding decisions remain with licensed staff.
They scrub and submit claims, monitor clearinghouse rejections, post ERAs/EOBs, work denials and appeals, document A/R actions, and follow your billing rules and escalation paths.
Yes. They process card-on-file payments in your system, send statements, set payment plans within policy, and follow up on balances using approved scripts.
They enable reminders, confirm appointments the day before, offer fast reschedules, manage waitlists, and run recall lists to keep schedules full.
We recruit assistants with hands-on DrChrono experience (EHR/PM, OnPatient, eRx admin, claims/posting). Onboarding fine-tunes access and tasks to your exact workflows.
Administratively, yes. They send orders from your templates, track results, index documents to the right patient/encounter, and update patients on status. Interpretation and prescribing stay with clinicians.
Hiring a virtual assistant saves money compared to having full-time office staff. This lets you and your team focus more on growing your business and doing what you do best.
Great virtual assistants often come from countries and regions like the Philippines, South Africa, Latin America, East Africa, and Eastern Europe. These countries are known for their skilled workers who speak fluent English and have strong work ethics.
Yes! At Ataraxis, your virtual assistant will match your local time zone, making teamwork easy and smooth.
US-based virtual assistants usually cost $25 to $50 per hour. Ataraxis offers MBA-level, full-time virtual assistants starting at just $11 per hour. This means you get great help for up to 70% less.
We keep your information safe by using secure VPN connections, regular monitoring, and privacy agreements signed by every virtual assistant.
Payments are easy and secure with Stripe. We also promise 100% satisfaction – if you’re not happy, we’ll fix it right away.
Ataraxis only offers full-time virtual assistants because they provide more consistent help, become part of your team, and show greater commitment.
Ataraxis uses software to monitor your assistant’s activities, ensuring they are always working efficiently and staying productive.
It’s best to set up clear communication methods right from the start. You can use popular tools like Slack, WhatsApp, Zoom, or email, based on what works best for you.
Your satisfaction is our #1 priority. If you’re not happy, we’ll quickly address the issue and find you a better match, or issue a prorated refund if needed.
Great communication skills, attention to detail, strong work ethics, time zone alignment, work from home readiness, and problem solving skills. We carefully choose assistants based on their skills, experience, availability, and special abilities to make sure they match your business needs.
Yes! Many businesses find virtual assistants deliver even better quality work, especially for specialized tasks.
Paying very low rates, like $2-3 per hour, usually means getting less skilled workers and lower quality work. Ataraxis offers affordable assistants who are highly skilled.
It usually takes 1-2 weeks to get your virtual assistant fully onboarded and familiar with your business, ensuring you work well together from the very beginning.
