Hire cost effective Telehealth Coordinators with great communication skills who are willing to work in your time zone
We’ll help you find the ideal candidate and provide support through the onboarding process
We review hundreds of candidates each week and only accept the top 2%
No hidden fees or long term contracts
George reached out to me on LinkedIn, and while I rarely respond to cold outreach offering services, his approach felt thoughtful and genuine, so I decided to explore what his firm had to offer. We’ve been considering offshore talent for several years but hadn’t made the leap, as we hadn’t found the right offshore partner. Recently, we started working with Ataraxis, and it’s been a fantastic experience—they quickly sourced an exceptional contractor for our recruiting team and ran a smooth, efficient process from start to finish.
I was pretty hesitant about hiring people offshore, but had a fantastic experience working with Ataraxis to hire a virtual recruiter for my business. They connected me with Anabel, who’s based in the Philippines and has been incredible—she’s extremely hard-working, quick to learn, and always brings a great attitude to her work. Now I’m thinking about how I can build a team around her.
The entire process with Ataraxis has been seamless, and they regularly check in to make sure I’m happy with the service they’ve provided. It’s clear they truly care about their clients’ success. I highly recommend Ataraxis to anyone looking to grow their team with quality talent!
Highly Recommend!
I had the absolute pleasure of working with George, and I can confidently say that his expertise and guidance have been game-changing for my business. On our first conversation, George provided clear, actionable strategies tailored to my recruitment challenges. His deep industry knowledge, tested outreach methods, and data-driven approach set him apart.
If you’re a recruiter or business owner looking for expert-level guidance on client acquisition, outreach, and recruitment processes, I highly recommend working with George. His advice is practical, results-driven, and delivered with professionalism and genuine care for your success.
Thank you, George, for your time, insights, and the motivation to push forward with confidence!
I made a hire through Ataraxis a few months ago.
As it goes in any hiring process, when you meet the right person, you know immediately. I knew when I met the 5th candidate that she’d be the one.
3 weeks into her job she had a fundamental mastery of her own responsibilities. 2 weeks later, she assumed a whole new set of responsibilities on top of that. And now she’s a fully integrated part of my team.
10/10 will work with Ataraxis again.
George and his team did a fantastic job placing a Talent Sourcer on my team. She’s smart, communicates well, works diligently, and is a self-starter. Bonus points, her background (10 years!) is in an industry directly adjacent to ours. As such, she was able to catch on extremely fast and onboarding her was a breeze. My only gripe is that I wish I had taken this on sooner. Thanks Ataraxis!
George has been a great help throughout this process, which was new to us. His team sourced some great candidates for us to choose from, and we are really happy with our hire. George has also conducted regular check-ins and follow-ups. He is happy to share his personal insights and experience around structuring the job description, onboarding, and getting the best out of this recruitment process. I would definitely recommend George and his business for VA solutions.
Hiring telehealth coordinators through Ataraxis provides HIPAA-aware virtual care support at a fraction of U.S. salaries, handling platform setup and troubleshooting, patient scheduling and intake, visit reminders, and follow-ups while overhead stays low.
Here’s how telehealth coordinator companies like Upwork, Fiverr, OnlineJobs.PH, and Ataraxis compare on key hiring criteria.
MBA, with 8 years of experience in healthcare, finance, and HR
MBA, with 9 years of experience in marketing, accounting, and professional services
Master’s degree, with 8 years of experience in finance, software, and consulting
MBA, with 12 years of experience in manufacturing, real estate, and hospitality
A Telehealth Coordinator supports healthcare providers by managing virtual care operations, ensuring smooth scheduling, patient communication, and technology support. They help improve patient access to care, streamline telehealth workflows, and maintain HIPAA compliance for secure virtual visits.
A Junior Telehealth Coordinator typically has 0–2 years of experience and provides foundational support for virtual healthcare services. They assist with scheduling telehealth visits, setting up secure video platforms, and guiding patients through the basics of using digital health tools. Familiar with HIPAA compliance, medical terminology, and electronic health record (EHR) systems, they ensure smooth patient-provider connections under supervision.
Ideal for practices needing entry-level support to handle day-to-day telehealth logistics.
With 2–5 years of experience, a Mid-Level Telehealth Coordinator manages more complex telehealth operations, including coordinating multi-provider schedules, troubleshooting technical issues, and ensuring patients are properly onboarded for virtual care. They are proficient in EHR systems, video conferencing platforms, and patient engagement tools. Skilled in communication and workflow optimization, they work independently to maintain compliance and improve efficiency.
Perfect for organizations seeking dependable professionals to manage telehealth programs while enhancing patient satisfaction.
A Senior Telehealth Coordinator brings 5+ years of experience and excels in overseeing telehealth programs across multiple specialties or high patient volumes. They are experts in compliance, digital health platforms, and process improvement, ensuring telehealth services are scalable and effective. Senior coordinators often train junior staff, implement best practices, and collaborate with leadership to integrate telehealth into long-term care strategies.
Ideal for healthcare organizations seeking an experienced professional to lead, refine, and expand telehealth operations.
Your ideal Telehealth Coordinator should bring clear communication, calm problem-solving, and a strong grasp of virtual visit workflows and privacy requirements. You should enjoy working closely with them, knowing they are dedicated to supporting your providers and patients full-time. They will use secure telehealth platforms and EHR tools to schedule and confirm visits, complete tech checks, obtain consent, room patients, share instructions and links, troubleshoot connectivity issues, document visit status, and hand off smoothly to the clinical team.
Hiring the right Telehealth Coordinator reduces no-shows and tech hiccups, speeds provider start times, and improves patient satisfaction. The result is smoother virtual clinics, better care continuity, and more capacity to grow your practice without adding onsite overhead.
Coordinate and manage telehealth appointments for patients and providers.
Guide patients through telehealth setup, including login and device troubleshooting.
Assist clinicians with telehealth platform use and documentation.
Resolve technical issues to ensure smooth virtual visits.
Provide instructions, reminders, and follow-up messages to patients.
Confirm coverage for telehealth services and assist with prior authorizations.
Document visit details and maintain patient records in EHR systems.
Ensure all telehealth services follow HIPAA and payer regulations.
Track telehealth usage, no-show rates, and program effectiveness.
Collaborate with providers and staff to integrate telehealth into daily operations.
Inform patients about telehealth benefits, processes, and expectations.
Collect feedback to identify opportunities for enhancing telehealth services.
Make virtual care easier and more reliable for patients.
Streamline scheduling, communication, and technical support.
Ensure all virtual visits meet HIPAA and payer requirements.
Ataraxis does the heavy lifting by thoroughly screening and vetting telehealth coordinators before they’re matched with you. This means you won’t waste time sorting through unqualified candidates.
Ataraxis telehealth coordinators are fluent in English and skilled at communicating professionally, ensuring there’s no miscommunication in your day-to-day tasks.
Unlike many freelancers who may not align with your work hours, Ataraxis telehealth coordinators are willing (and happy) to work in your time zone, making collaboration seamless.
All Ataraxis telehealth coordinatorss are college educated and have specialized experience in various fields, so you can trust them to hit the ground running.
Hiring through Ataraxis gives you access to ongoing support. If your team of telehealth coordinators needs adjustments, Ataraxis is there to help, unlike freelancer platforms where you’re on your own.
Freelancer platforms often attract short-term gig workers who juggle multiple client projects at the same time. Ataraxis telehealth coordinators are committed to building lasting partnerships with one employer, becoming a true extension of your team.
When you’re ready to hire a Telehealth Coordinator, the best location depends on the mix of cost, language skills, time-zone overlap, and talent depth your business needs. Here’s a quick tour of the best regions, each with clear advantages and a few trade-offs, to help you decide where to hire a Telehealth Coordinator who fits your workflow.
Pros:
It’s no surprise that many business owners choose to hire a Filipino telehealth coordinator. Candidates from this region have strong English proficiency, familiarity with western business culture, and experience working for U.S. clients. 24/7 support is also easy because night-shift work is common.
This region excels in customer service, lead generation, virtual assistance, data entry, bookkeeping, medical billing, and healthcare administrative support.
Cons:
Increasing demand for Filipino telehealth coordinators is slowly pushing wages up and internet outages during typhoon season occasionally interrupt service.
*Ataraxis telehealth coordinators from this region have power and internet backups to minimize service interruption and are willing to work in your time zone.
Pros:
Near-shore time zones mean you can hire a telehealth coordinator who works the same hours as your U.S. team, reducing lag on urgent tasks. Businesses with a large Spanish-speaking customer base may also benefit from hiring bilingual virtual assistants.
This region excels in sales development, business development, digital marketing, customer success, and account management.
Cons:
Hourly rates are much higher and the talent pool is much smaller compared to the Philippines and other regions.
Pros:
Highly educated, English-first workforce with a neutral accent, which is a big plus for phone-based support, especially for U.K. and Australian companies. South Africa overlaps with U.S. mornings and U.K. afternoons, which is ideal for trans-Atlantic operations.
This region excels in virtual assistance, healthcare administrative support, sales development, business development, digital marketing, customer success, content moderation, and account management.
Cons:
Cost of talent sits between Latin America and the Philippines, trimming, but not eliminating, cost savings.
Pros:
Rapidly growing BPO sector that is less competitive compared to the Philippines and Latin America. Top candidates from this region have accents that are almost indistinguishable from U.S. based staff.
This region excels in virtual assistance, executive assistance, software engineering, accounting, data entry, social media management, and business development.
Cons:
Infrastructure and internet reliability still improving outside major hubs.
Pros:
Near-shore location for U.S companies delivers real-time collaboration for East-Coast teams and fluent English support. Very competitive operating costs versus onshore hires.
This region excels in customer service, BPO call centers, healthcare claims, technical support, and help desk support.
Cons:
Smaller population means fewer specialised telehealth coordinators, so scaling a large team may be harder. Hourly rates trend closer to Latin American levels given limited supply.
Pros:
Countries in this region are well-known for high education levels and strong work ethic. Arguably, the deepest talent pools for technical roles and has an ideal time zone overlap for European companies.
This region excels in software engineering, quality assurance, DevOps, data analytics, and other technical roles.
Cons:
Costs are much higher than the Philippines, East Africa, and time zone differences may be a bigger obstacle for U.S. companies.
Hiring your first telehealth coordinator is perfectly doable on your own, but most business owners underestimate the hours it takes to sift through resumes, schedule calls, and run multiple interview rounds. Research shows that the DIY path typically drags on for weeks (or months), involves several interviews, and can still lead to mis-hires if you rush the vetting stage.
List everything you want your telehealth coordinator to own and create detailed instructions. Clarifying scope upfront helps with long term retention and minimizes confusion.
Having a set schedule helps create structure and consistency.
Write a descriptive JD with required experience, KPIs, schedule expectations, etc.
Post your job description to telehealth coordinator websites and craft a recruitment message you can use to reach out to candidates directly.
Expect to screen 40-100 candidates to find your ideal telehealth coordinator.
Give 2-3 finalist candidates a short take-home assignment to test their attention-to-detail, responsiveness, and work product.
A bad hire can cost up to 50% of first-year pay, so doing your due diligence is cheap insurance.
Draft an employment or contractor agreement, include an NDA, and grant tool access.
When you hire a telehealth coordinator through Ataraxis, you skip steps 2-7, saving you weeks of lost productivity.
A Telehealth Coordinator is a healthcare support professional who manages the administrative and technical aspects of virtual care services. They ensure patients and providers have smooth, secure, and efficient telehealth appointments while handling scheduling, technology support, and documentation.
Telehealth has become an essential part of modern care delivery, but it comes with logistical challenges. A Virtual Telehealth Coordinator ensures that patients are properly scheduled, prepped, and connected, while providers can focus entirely on delivering care.
They reduce no-shows, minimize technical frustrations, and guide patients step-by-step through the virtual visit process. This creates a smoother experience that increases patient trust and engagement.
Yes. They can manage scheduling and support for multiple providers, ensuring that patient flow is maintained and that each visit begins on time.
By confirming insurance eligibility, documenting visits accurately, and ensuring billing requirements are met, they help practices maximize reimbursement for telehealth services.
Yes. They follow HIPAA guidelines, use secure communication platforms, and ensure patient data is protected throughout the telehealth process.
They use HIPAA-compliant platforms, patient portals, secure messaging, or phone calls to provide instructions, reminders, and technical support before and during visits.
Hiring a telehealth coordinator saves money compared to having full-time office staff. This lets you and your team focus more on growing your business and doing what you do best.
Great telehealth coordinators often come from countries and regions like the Philippines, South Africa, Latin America, East Africa, and Eastern Europe. These countries are known for their skilled workers who speak fluent English and have strong work ethics.
Yes! At Ataraxis, your telehealth coordinator will match your local time zone, making teamwork easy and smooth.
US-based telehealth coordinators usually cost $25 to $50 per hour. Ataraxis offers MBA-level, full-time telehealth coordinators starting at just $11 per hour. This means you get great help for up to 70% less.
We keep your information safe by using secure VPN connections, regular monitoring, and privacy agreements signed by every telehealth coordinator.
Payments are easy and secure with Stripe. We also promise 100% satisfaction – if you’re not happy, we’ll fix it right away.
Ataraxis only offers full-time telehealth coordinators because they provide more consistent help, become part of your team, and show greater commitment.
Ataraxis uses software to monitor your assistant’s activities, ensuring they are always working efficiently and staying productive.
It’s best to set up clear communication methods right from the start. You can use popular tools like Slack, WhatsApp, Zoom, or email, based on what works best for you.
Your satisfaction is our #1 priority. If you’re not happy, we’ll quickly address the issue and find you a better match, or issue a prorated refund if needed.
Great communication skills, attention to detail, strong work ethics, time zone alignment, work from home readiness, and problem solving skills. We carefully choose assistants based on their skills, experience, availability, and special abilities to make sure they match your business needs.
Yes! Many businesses find telehealth coordinators deliver even better quality work, especially for specialized tasks.
Paying very low rates, like $2-3 per hour, usually means getting less skilled workers and lower quality work. Ataraxis offers affordable assistants who are highly skilled.
It usually takes 1-2 weeks to get your telehealth coordinator fully onboarded and familiar with your business, ensuring you work well together from the very beginning.
