Outsourcing to Turkey
#44

Country Scorecard Overview

Turkey is a strong outsourcing destination for businesses that need skilled, technical talent at a significantly lower cost than what you would pay in Europe or North America. The country scores very high on labor cost and talent availability, with a large pool of university-trained professionals and a growing remote work culture. English proficiency and digital infrastructure are the areas to plan around, and the business and political environment carries some risk, but for the right roles, Turkey delivers real value that a lot of businesses are already tapping into.

Each country receives a 0–100 score per factor, weighted by importance. Scores are derived from publicly available datasets and expert interpretation, using sources such as LinkedIn, UNESCO, EF EPI, World Bank, and the International Telecommunication Union (ITU).

The index is comparative and neutral, designed to highlight relative strengths rather than label any country as “good” or “bad.”

Score Overview

Turkey - Global Outsourcing Talent Index Radar Graph

Data at a Glance

  1. Labor Force
    Turkey has over 19 million LinkedIn users, which represents about 22% of its total population. The largest professional age group sits in the 25 to 34 bracket, with around 9.4 million active professionals in that range.

  2. Educational Pipeline
    Turkey’s tertiary enrollment rate is 128% on a gross basis, one of the highest figures in the world, which reflects a large number of adults returning to education alongside traditional students. Universities like METU (Middle East Technical University) and Bogazici University produce over 50,000 STEM graduates per year, building a steady pipeline of technical talent ready for global work.

  3. English Proficiency Ranking
    Turkey is ranked #71 globally according to the EF English Proficiency Index, with a score of 488, placing it in the Low proficiency band. English is used in corporate and technology settings, particularly in Istanbul and Ankara, but it is not widespread across the general workforce. For roles that require regular communication with clients, you will want to screen candidates specifically for English ability.

  4. Digital Infrastructure
    About 88.3% of people in Turkey are online, which equals roughly 77.5 million internet users. Mobile download speeds grew by more than 47% in the twelve months to mid-2025. Connectivity is strong in Istanbul, Ankara, and Izmir, but can be inconsistent in smaller cities and rural areas, so it is worth asking candidates about their setup during the hiring process.

Time Zone & Current Time

Time Zone: Turkey Time (TRT) is UTC+3

Current Local Time: 

Turkey sits 3 hours ahead of UTC and does not observe daylight saving time, so the offset stays the same year-round. For US East Coast businesses, the gap is around 7 to 8 hours depending on the time of year, which means your Turkey team can complete a full day of work and have deliverables ready before your business day starts. For UK and European businesses, the overlap is much more practical, with only a 2 to 3 hour difference that allows for real-time collaboration. For businesses in the Gulf region or South Asia, Turkey is practically in the same time zone.

Turkey Country Map Chart

Popular Roles Outsourced to the Turkey

Turkey’s outsourcing strengths sit in software development, IT services, finance, and back-office operations. Istanbul has a mature BPO sector that already serves clients across Europe and the Middle East, and the country’s large STEM graduate output means there is real depth in the technical talent pool.

Commonly outsourced roles include:

These roles do well in Turkey because of the large number of university-trained professionals and a growing remote work culture that accelerated significantly after 2020. The fintech, e-commerce, and software sectors have been especially active, which means there is a strong bench of talent in technical and digital roles that is already used to working with international clients.

Things to Keep in Mind When Hiring in Turkey

Holidays & Cultural Considerations

National holidays: Turkey observes the following public holidays each year. Plan project timelines around them so they do not catch you off guard:

  • New Year’s Day (January 1)
  • National Sovereignty and Children’s Day (April 23)
  • Labor and Solidarity Day (May 1)
  • Commemoration of Ataturk, Youth and Sports Day (May 19)
  • Eid al-Fitr / Ramazan Bayrami (Variable, 3 days)
  • Eid al-Adha / Kurban Bayrami (Variable, 4 days)
  • Democracy and National Unity Day (July 15)
  • Victory Day (August 30)
  • Republic Day (October 29)

Religion & customs: Turkey is a predominantly Muslim country with a secular government. The two biggest religious holidays are Eid al-Fitr and Eid al-Adha. Teams often take extended time off around these dates, and business tends to slow down in the days leading up to them. If your work is deadline-sensitive, flagging these windows early in the year will save you from surprises. Turkish professionals are relationship-oriented, and a quick check-in at the start of a call or meeting goes a long way before getting into business.

Outsourcing work culture: Turkey has a well-established IT outsourcing sector, with major clients based in Germany, the UK, the Netherlands, and the Gulf region. Turkish professionals are used to working with international clients and adapting to different expectations. Remote work adoption stayed high after 2020, especially in tech, and there is real experience behind it. The BPO industry in Istanbul in particular has been growing steadily, serving as a nearshore hub for European businesses that want quality at a lower price point.

Communication style: Turkish professionals can be formal in early communications and tend to build rapport before getting straight into work. Some may be hesitant to push back or flag problems directly, so creating an open, question-friendly environment from day one matters. Clear written SOPs and expectations from the start reduce back-and-forth and help your team deliver what you actually need.

 

Operational & Risk Factors

Infrastructure variability: Connectivity is strong in Istanbul, Ankara, and Izmir, but can be less consistent in smaller cities and rural areas. When hiring, ask candidates about their internet setup and whether they have a backup connection. Mobile data coverage is wide, so a hotspot as a backup is usually easy to arrange.

Economic conditions: Turkey has been dealing with elevated inflation in recent years. The government has been working to bring it under control, and the situation has been improving. For you as a hiring business, this works in your favor on labor costs, since salaries in USD or EUR terms remain very competitive compared to Western markets. That said, be aware that workers may look to adjust compensation over time as local conditions evolve.

Risk mitigation when hiring: When bringing on remote staff from Turkey, it is a good idea to confirm that they have a reliable internet connection, ideally with a mobile hotspot as a backup, and a quiet, professional setup for video calls. Asking these questions upfront saves you from operational issues later.

Business risk level: Moderate
Turkey carries moderate political and business risk. For remote work and service-based outsourcing, this is generally manageable. Setting up local entities or running contracts through Turkish suppliers involves more complexity and is worth working through an established staffing partner. For straightforward remote hiring, the practical risk is much lower.

Data & compliance: Turkey has data protection laws under the Personal Data Protection Law (KVKK), which is aligned with GDPR principles. The framework is established, though enforcement can vary. If your business handles sensitive information such as healthcare records, financial data, or legal documents, set clear data security rules with your team from day one. Make sure staff use secure tools, sign confidentiality agreements, and follow your company’s data handling policies regardless of what local law requires.

Index Takeaway

With a total score of 74.975%, Turkey stands out as a high-value destination for businesses that need strong technical and operational talent at a competitive cost. Labor cost and talent availability are two of this country's biggest strengths, and they are backed by real infrastructure in the form of METU and Bogazici graduates, a growing IT sector, and a workforce that is increasingly experienced with international remote work. The areas to plan around are English proficiency outside of professional settings and infrastructure outside of major cities, both of which are manageable with the right screening process. If you are looking for technical talent, finance professionals, or operational support at a price well below Western market rates, Turkey is worth a serious look.