Eco Green Equipment Hires Two High-Impact Operators in 14 Days

Table of Contents


The Challenge

Eco Green Equipment is a fast-moving operator in the recycling industry; manufacturing equipment while running multiple recycling-related businesses. As the company scaled, Brad and his team hit a common bottleneck:

  1. Back-office / operations workload was pulling key leaders into repetitive, process-heavy work (purchase orders, vendor follow-up, Basecamp uploads, job costing, shipping documents, SOP creation, etc.).
  2. Sales execution needed structured support (CRM cleanup, quotes, follow-ups, calendar coordination, Sales Navigator research and outreach, KPI tracking, and proposal standardization).

Brad also shared a core concern: “I know I need help, but mapping it out and training someone feels like it flops every time.”

So this engagement wasn’t just “send resumes” – it required a clean role definition, strong candidates, and a practical ramp plan centered around documentation and delegation.

 

Case Study - Hiring an Administrative Assistant and Sales Support Specialist


What Ataraxis did

1) Role scoping + delegation strategy (so the hires would actually stick)

In the follow-up call with Brad’s team, we helped translate “we need help everywhere” into two clear personas:

  • Operations/Admin Support: procurement workflows, PO tracking, vendor follow-up, shipping/commercial invoices, spreadsheet tracking, Basecamp organization, and SOP documentation.
  • Sales Support: CRM hygiene + reporting, quotes and proposal support, Sales Navigator research, outbound messages from the team’s account via remote desktop, follow-ups, scheduling, and KPI tracking.

We also coached the team on the biggest lever for success:
Start small → document aggressively → scale responsibility.

That meant: written SOPs, examples of “good vs bad,” recorded onboarding walkthroughs, and weekly check-ins for strategy, while the assistant executes.

2) Rigorous vetting + shortlist delivery

Within two weeks, Ataraxis delivered 5 fully-vetted candidates, aligned to the two role profiles, at $11/hr. Brad’s team interviewed all five and moved quickly to hire two.


The Hires

Hire #1: Aida — Business, marketing, research, and CRM-enabled operator

Aida brought 7+ years of experience across executive/admin support, stakeholder coordination, research, and CRM/database management, with an MBA in Business Administration.

Her background includes senior marketing/communications leadership and heavy research + reporting responsibilities – directly relevant to Eco Green’s needs around CRM organization, customer/company research, proposal support, follow-up workflows, and KPI reporting.

Why she fit: Strong business writing, market research, stakeholder comms, and structured execution – ideal for a sales support lane where responsiveness and clean follow-through matter.

Hire #2: Ferian — Executive Assistant + systems builder with ops discipline

Ferian is a seasoned Executive Assistant (5+ years) supporting C-suite leaders in remote-first environments, with strengths in calendar/inbox management, SOP/process building, and financial admin.

She’s also tool-fluent across productivity and coordination platforms (Google Workspace, MS Office, CRMs, Jira, Slack, Trello, Notion, Asana, Zapier, etc.).

Her recent EA experience includes owning executive scheduling/logistics, drafting polished communications, creating onboarding systems, and improving internal workflows – exactly the operational “lift” Eco Green needed to reduce leadership task-switching.

Why she fit: Calm operator + proactive systems mindset + execution under pressure – ideal for procurement/admin coordination and SOP build-out.


Results

  • Time-to-shortlist: 2 weeks
  • Candidates delivered: 5 fully vetted
  • Hires made: 2 (Aida + Ferian)
  • Early impact (Brad’s feedback, paraphrased):
    • “Both candidates are great.”
    • “Very responsive and professional.”
    • “Impressed with how quickly they turned around the scorecards.”
    • “Still ramping, but so far so good.”


Why This Worked

  1. We clarified the roles before hiring (two distinct personas, not one “do everything” assistant).
  2. We prioritized responsiveness + professionalism; critical in vendor follow-up, CRM hygiene, and sales execution.
  3. We coached the ramp plan (documentation, recordings, examples, weekly strategy check-ins) so delegation becomes a compounding asset, not a recurring frustration.


About Ataraxis

Ataraxis helps founders and operators hire MBA-level, dependable global talent for administrative, operations, and revenue-support roles—fast. We handle sourcing, vetting, and ongoing operations so clients get dedicated talent without the typical hiring drag.

If you’re trying to reclaim executive time, tighten operations, or build a scalable sales support engine, we can usually deliver vetted candidates in 2 weeks or less.

Examples of other roles Ataraxis fills:

Virtual Assistant
Executive Assistant
Virtual Secretary
Customer Service Representative
Bookkeeper